Senior Manager, Technology Risk Governance
Company: Capital One
Location: Baltimore
Posted on: September 20, 2023
Job Description:
Center 3 (19075), United States of America, McLean,
VirginiaSenior Manager, Technology Risk GovernanceAs a Technology
Risk professional in Capital One's Enterprise Services Risk (ESR),
you will apply your risk management skills to the company's
Technology organization. You will partner across Enterprise
Services, Divisional CIOs, Lines of Business, and Information
Security teams to develop and support best-in-class industry risk
solutions in a manner that supports innovation and protects our
customers, shareholders, and associates. You will collaborate with
both 1st and 2nd line teams to develop, monitor, and provide
oversight to risk management processes, including reporting
compliance results with requirements for the Technology
organization. - Your contributions will support one of Capital
One's key programs to transform our risk ecosystem. Your work will
drive insight into risk and control performance, as well as
organizational change through risk identification, measurement,
analysis, and reporting to enable better management of technology
risks in an open and collaborative environment.Leading one of the
Tech Risk Exceptions Programs (Unified Technology Exceptions
Program (UTEP) or ExceptionsOne (E1)), you will be responsible for
Governance and oversight of an enterprise-wide program and common
framework which set the baseline requirements for how exceptions
are identified, communicated, approved, and remediated. You will
lead the team through the development of the roadmap for ongoing
maturation of the program to include a comprehensive inventory of
all exceptions processes at the UTEP or E1 level. - You will
develop and/or mature the associated processes for the program to
include the technical requirements for the single exceptions
management system which enables the tracking, reporting, and
aggregated view of the risk to better enable decision-making by
accountable executives. - You will be responsible for educating
stakeholders and drive the adoption of new processes associated
with Exceptions. You will also develop and implement oversight
processes to validate compliance with the framework and associated
processes. -In this role, you will also be the Tech Risk Office
lead for a variety of technology risk initiatives by working with
business partners to identify and consult on potential risks to
Capital One, applying your risk / process management and analytical
skills to help Enterprise Services Risk continue to drive
well-managed risk activities. - -Responsibilities:
- Develop and maintain the program roadmap; - drive, prioritize,
and execute an agenda to deliver tangible results
- Lead a team of risk professionals in Governance and ServiceNow
system development activities in support of the program
- Demonstrate the ability to provide guidance, expertise, and
support for on-going program and process improvements for
exceptions management within the ServiceNow system
- Develop and implement oversight processes to validate
compliance with the exceptions framework and associated
processes
- Lead team through evolving and expanding technology
landscape
- Collaborate with partners in Enterprise Services, Technology,
Cyber and Non-Tech teams across the organizationBasic
Qualifications: -
- At least 2 years of experience with a Governance, Risk, and
Compliance (GRC) tool
- At least 5 years of experience in a Data, Information
Technology, and/or Risk Management field
- At least 3 years of people management experience
- At least 5 years of experience in presenting to senior
executives
- At least 5 years of experience in process, program, or project
managementPreferred Qualifications:
- 3 years of experience in Risk Management, Audit, Compliance, or
Process Engineering
- 5 years of experience with management system that uses
standardized methods for designing activities, managing execution,
and improving performance -
- Ability to communicate effectively with people across multiple
levels
- Risk Management certification (e.g., CRISC, CISSP, CISA, CRCM,
or CIPP)At this time, Capital One will not sponsor a new applicant
for employment authorization for this position.Capital One offers a
comprehensive, competitive, and inclusive set of health, financial
and other benefits that support your total well-being. Learn more
at the -. Eligibility varies based on full or part-time status,
exempt or non-exempt status, and management level.No agencies
please. Capital One is an Equal Opportunity Employer committed to
diversity and inclusion in the workplace. All qualified applicants
will receive consideration for employment without regard to sex,
race, color, age, national origin, religion, physical and mental
disability, genetic information, marital status, sexual
orientation, gender identity/assignment, citizenship, pregnancy or
maternity, protected veteran status, or any other status prohibited
by applicable national, federal, state or local law. Capital One
promotes a drug-free workplace. Capital One will consider for
employment qualified applicants with a criminal history in a manner
consistent with the requirements of applicable laws regarding
criminal background inquiries, including, to the extent applicable,
Article 23-A of the New York Correction Law; San Francisco,
California Police Code Article 49, Sections 4901-4920; New York
City's Fair Chance Act; Philadelphia's Fair Criminal Records
Screening Act; and other applicable federal, state, and local laws
and regulations regarding criminal background inquiries.If you have
visited our website in search of information on employment
opportunities or to apply for a position, and you require an
accommodation, please contact Capital One Recruiting at
1-800-304-9102 or via email at
RecruitingAccommodation@capitalone.com. All information you provide
will be kept confidential and will be used only to the extent
required to provide needed reasonable accommodations.For technical
support or questions about Capital One's recruiting process, please
send an email to Careers@capitalone.comCapital One does not
provide, endorse nor guarantee and is not liable for third-party
products, services, educational tools or other information
available through this site.Capital One Financial is made up of
several different entities. Please note that any position posted in
Canada is for Capital One Canada, any position posted in the United
Kingdom is for Capital One Europe and any position posted in the
Philippines is for Capital One Philippines Service Corp.
(COPSSC).
Keywords: Capital One, Baltimore , Senior Manager, Technology Risk Governance, IT / Software / Systems , Baltimore, Maryland
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