IT Operations Manager

Company: Pompeian, Inc.
Location: Baltimore
Posted on: September 22, 2023

Job Description:

IT Operations Manager Summary: The IT Operations Manager's role is to supervise and ensure the efficient operation of the company's network, client servers, databases, service delivery, and equipment. This includes managing the IT staff responsible for monitoring and diagnosing network and hardware problems. The IT Operations Manager --will also work closely with the executive staff and decision makers in other departments in order to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Information Technology Operations Manager will report directly to IT Director. --
IT Operations Manager Requirements:
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BS/BA in Computer Science, IT or relevant field
Demonstrate experience within an IT Management role, or an Operations Management role
Thorough knowledge of networks and cloud computing
Technical knowledge PC operating systems, network hardware, protocols, and standards
Extensive vendor management experience
Able to conduct research into networking issues and products as required
Knowledge of programming languages
Proven experience in IT infrastructure planning and development
Excellent understanding of the organization's goals and objectives
In-depth knowledge of applicable data privacy practices and laws
Strong understanding of human resource management principles, practices, and procedures
Strong understanding of project management principles with ability to manage multiple projects
Ability to prioritize and execute tasks and make sound decisions in emergency situations
Strong leadership, organizational and communication skills
Highly self-motivated and directed with keen attention to detail
Ability to present ideas in a user-friendly language and perform general mathematical calculations
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse, and power tools
Occasional inspection of cables in floors and ceilings
Lifting and transporting of moderately heavy objects, such as computers and peripherals
Perform duties per Pompeian's mission, goals and core values
Supervisory skills a must
ITIL-- 4 Foundation preferred
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--IT Operations Manager Pay and Perks: Starting pay 120K + with room for advancement
401k 401k matching Health, Vision, Dental Insurance, 100% monthly premium funded by Pompeian HRA Vacation Programs + Floating Holidays Paid Time Off Employee Assistance Program O-Live Healthy Wellness Programs Family Scholarship Program Tuition reimbursement Community events Recognized as a top 2023 Workplace in Manufacturing, compensation & benefits--IT Operations Manager Responsibilities:Strategy & Planning Lead IT department operational planning and projects and organize and negotiate the allocation of IT resources Work with stakeholders to define business and systems requirements for new technology implementations Ensure the efficient utilization of IT resources - including personnel and equipment - across the organization Oversee all reports and documentation related to network and systems operations Develop maintenance schedules for network and systems equipment Conduct system feasibility studies and testing Develop and implement all functional policies and procedures, including those for network architecture, standards, purchasing, and service provision--Acquisition & Deployment Manage the deployment, monitoring, maintenance, development, upgrade, and support of IT systems, including networks, data centers, servers, PCs, operating systems, and associated hardware Develop business case justifications and cost/benefit analyses for IT spending and initiatives Approve purchase of equipment and supplies in order to meet operational requirements of the business Analyze existing operations and make recommendations for the improvement and growth of the network infrastructure and IT systems Conduct research and remain current with the latest technologies and solutions in support of procurement efforts Develop requests for proposal--Operational Management Asset management for IT hardware, software, and equipment Manage operations staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions for two IT employees
Establish and maintain regular written and in-person communications with the organization's executives, department heads, and end users regarding pertinent IT activities Oversee operations-related projects and project portfolio
Manage provisioning of end-user services, including help desk and technical support services Manage contracts with vendors (e.g., development platforms, telecommunication companies, and managed service providers)--About us: The Olive Oil People - is America's largest national brand of olive oil, bestselling vinegars and a variety of cooking sprays. Farmer owned and Baltimore based since 1906, Pompeian is a family of olive farmers and olive oil craftsmen whose passion, expertise and dedication bring the best-tasting, highest-quality olive oils to kitchens everywhere. Upholding the highest quality standards, Pompeian conducts daily testing through our in-house quality assurance team in the state-of-the-art Pompeian Quality Control and Research & Development Center ensuring each bottle is always at peak freshness. Inspired by heritage and tradition, Pompeian products are rooted in authenticity and crafted for quality and great taste. --To learn more about Pompeian please visit--Pompeian LinkedIn--and--https://www.facebook.com/Pompeian/--------------

Keywords: Pompeian, Inc., Baltimore , IT Operations Manager, IT / Software / Systems , Baltimore, Maryland