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Network Engineer

Location: Columbia
Posted on: May 11, 2024

Job Description:

Mastech is a growing company dedicated to innovation and teamwork. We are currently seeking a Network Engineer for our client in the Telecom domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately.



Duration: 12+ Months Contract


Location: Columbia, MD/Zip Code: 21045


Compensation: Depends on Experience



Role: Network Engineer



Role Description: The Network Engineer would need to have at least 5+ years of experience. This Engineer will provide services as the primary network engineer assigned to customer accounts in support of their network systems administration and management.



Responsibilities:



- Work closely with Service Managers and internal teams to ensure that all aspects of the customer's ongoing network support and administration are successful.


- Responsible for the creation and maintenance of network diagrams, custom network monitors, network RTS (Return to Service) documents, and network knowledge base articles as needed.


- Available for network escalations 24x7 on an on-call basis.


- He/She will conduct ongoing training for first line support personnel on their assigned customer's environment.


- Identifies and corrects recurring technical issues within their assigned customer(s) environments.



Qualified Candidates will possess the following:



- 3+ years of network experience with Cisco routers and switches.


- Good understanding and experience with routing and switching technologies.


- Good understanding and experience with routing protocols, specifically BGP, OSPF and EIGRP.


- Good understanding and experience with 802.1q, STP, RSTP, MSTP, VLAN, MPLS


- Good knowledge of firewall management, preferably with Cisco PIX/ASA firewalls.


- Good knowledge of load balancing technology preferably with Citrix NetScaler Load Balancers.


- Good understanding and experience with IPSEC VPN(s) tunnels.


- Expert TCP/IP packet analysis, using Wireshark or raw packet captures using tcpdump.


- Exceptional analytical and problem solving skills, with logical problem solving from Layer 1 through Layer 7 of the OSI model.


- Strong sense of urgency in support of all customers.


- Ability to understand business requirements for technical needs and utilize the business requirements information to prioritize work, develop solutions, and set urgency for others.


- Ability to follow policies and procedures that dictate minimum standards for ticket handling, such as customer communication status updates, timelines for escalation, management communication status updates, etc.


- Understanding of overall business functions and the impact of technical decisions on business results.


- Exceptional planning skills and ability to work within change control parameters.


- Demonstrated commitment to providing customer-focused quality service.


- Experience with high availability environments with 99.99% SLA.


- Ability to express complex situational information verbally and in written form.


- Excellent oral, written and interpersonal communications skills.


- Exceptional documentation skills are required.


- Ability to complete tasks with minimal supervision.


- Ability to work well under pressure.



Preferred Qualifications:



- Cisco and/or Citrix network certifications.


- Technical Lead experience or senior level escalations experience.


- Expert level knowledge of optical platforms and protocols.


- Experience supporting a Linux environment.


- Experience supporting an NFS storage environment.



Education: Bachelor?s Degree


Experience: Minimum 5+ years


Relocation: No, this position will not cover relocation expenses


Travel: No


Local Preferred: Yes



Recruiter Name: Dheeraj


Recruiter Phone: 877 884 8834 (Ext: 4014)



EOE

Keywords: , Baltimore , Network Engineer, IT / Software / Systems , Columbia, Maryland

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