Technical Applications Specialist - Online

Company: TEKsystems Careers
Location: Baltimore
Posted on: September 2, 2024

Job Description:

Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. Microsoft Outlook
Microsoft Word
Desksite (a DMS, Document Management System, used to save / search / retrieve / share documents across the network)
Service, Desk, Analyst

*Service,Desk,Analyst

*Phone/Email

*We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: TEKsystems Careers, Baltimore , Technical Applications Specialist - Online, IT / Software / Systems , Baltimore, Maryland