Senior Technology Business Analyst

Company: Conduent
Location: Elkins Park
Posted on: January 14, 2026

Job Description:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. About the Role: The Senior Business Analyst for a Medicaid Enterprise Data Warehouse serves as the bridge between Medicaid program stakeholders, data warehouse technical teams, and business users. This role provides subject matter expertise in Medicaid program operations, data, and reporting requirements, ensuring that the Medicaid Enterprise Data Warehouse (MEDW) effectively supports analytical, operational, and regulatory needs. The BA/SME will lead business requirement gathering, translate functional needs into system requirements, validate data, and support testing and implementation. Responsibilities : Business Analysis & Requirements Gathering • Engage Medicaid program areas to elicit, analyze, and document business, functional, and data requirements for the MEDW. • Translate complex Medicaid business processes (claims, eligibility, provider, encounters, MCO, TPL, pharmacy, etc.) into technical specifications for data warehouse and analytics teams. • Create and maintain business requirement documents (BRDs) and process flows. Subject Matter Expertise • Serve as the primary Medicaid program SME for data definitions, policy interpretation, and reporting logic. • Provide guidance on federal and state Medicaid reporting standards (e.g., CMS-64, T-MSIS, and performance measure reporting). • Review data mapping, data models, and ETL logic to ensure alignment with Medicaid business rules. Collaboration & Communication • Act as liaison between business users, data governance, and technical development teams to ensure accurate translation of requirements. • Facilitate workshops, JAD sessions, and stakeholder review meetings. • Provide clear documentation and presentations to both technical and non-technical audiences. Testing & Validation • Develop and execute functional test cases and data validation plans. • Review and validate data quality, completeness, and consistency across Medicaid data domains. Continuous Improvement & Governance • Support data governance and metadata documentation efforts. • Identify opportunities for process and reporting improvements. • Contribute to data stewardship and compliance with state and federal data standards Basic Qualifications for Consideration: Required Qualifications • Bachelor’s Degree in information systems, Computer Science, Business Administration, or related field. • 5 years of experience as a Business Analyst or SME in healthcare data systems, preferably within Medicaid or other public health programs. • Strong understanding of Medicaid data domains: claims, eligibility, provider, encounters, MCO, pharmacy, third-party liability, and financial reporting. • Demonstrated experience working on data warehouse, analytics, or BI initiatives. • Proven ability to create detailed functional and data requirements, process flows, and data mapping documentation. • Familiarity with data governance, data quality, and metadata management concepts. • Strong communication skills, with the ability to interact effectively with business users, developers, and leadership. Preferred Qualifications • Experience with Medicaid Enterprise Systems (MES) initiatives. • Knowledge of federal CMS data and reporting standards (CMS-64, T-MSIS, etc.). • Familiarity with ETL, data modeling, and BI/reporting tools (e.g., Informatica, Tableau, etc.). • Experience using tools like Dataedo other data catalog solutions. • Understanding of HIPAA and state/federal healthcare data compliance requirements. Flexible Working At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions: Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday. Working For You Perks and rewards designed for you: • Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your familys needs and start on the first day of employment. • Retirement Savings: We will support you as you save for your future. • Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more. • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. • Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work. • Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Keywords: Conduent, Baltimore , Senior Technology Business Analyst, IT / Software / Systems , Elkins Park, Maryland