Business Analyst

Company: CAI
Location: Elkins Park
Posted on: February 22, 2026

Job Description:

Business Analyst Req number: R7195 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As the Business Analyst, you will be responsible for collecting and documenting requirements to build a new application/enhance an existing application, work with a team of developers to get the requirements implemented, test the applications, and provide post-deployment onsite support. Job Description We are looking for a Business Analyst for a hybrid opportunity in Philadelphia, PA . As the Business Analyst, you will be responsible for collecting and documenting requirements to build a new application/enhance an existing application, work with a team of developers to get the requirements implemented, test the applications, and provide post-deployment onsite support. What You’ll Do Schedule meetings to gather, analyze, and document business and software requirements from stakeholders Analyze business processes and translate business needs into clear, actionable user stories, use cases, functional specifications, and test cases Communicate requirements clearly to developers, testers, and stakeholders Create various diagrams: process flows, state, activity, sequence, swim lanes, wireframes etc. Act as a liaison between business users and IT Teams Perform walkthroughs and User Acceptance Testing Create Training Documents, training users and providing support after a release Collaborate with Developers and QA to ensure solution aligns with business goals Maintain professional composure while communicating clearly with stakeholders, developers, and testers Perform both functional testing and regression testing on applications Convert requirements into test cases Exemplify excellent verbal and written communication skills Able to work with subject matter experts to address their needs Communicate with software developers, business analysts, and testers succinctly Demonstrated experience working on teams of varying sizes on complex projects and demanding timelines Demonstrated ability to work alone on projects from start to finish What You’ll Need Required: 5 years of Business Analyst experience SharePoint Online (Office 365) experience Microsoft Teams experience GitLab or other Git repositories, JIRA experience Proficient with design tools (i.e. Balsamiq) MS Visio experience Proficient in Scheduling meeting to Gather, Analyze, and document business and software requirements from stakeholders Proficient in creating various Diagrams: Process Flows, State, Activity, Sequence, Swim lanes, Wireframes etc. Proficient in doing Walkthroughs and User Acceptance Testing Proficient in creating Training Documents, Training users and providing support after a release Ability to test applications both functional Testing and regression Testing Ability to convert Requirements into Test cases Demonstrated experience working on teams of varying sizes on complex projects and demanding timelines Demonstrated ability to work alone on projects from start to finish Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work involving sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor LI-JM1 Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111. $65 - $73 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Keywords: CAI, Baltimore , Business Analyst, IT / Software / Systems , Elkins Park, Maryland