BaltimoreRecruiter
the smart solution for Baltimore jobs

Technical Analyst (Application Support)

Company: T. Rowe Price
Location: Baltimore
Posted on: January 14, 2018

Job Description:

Our mission as a leading investment management firm is to help our clients achieve their long-term financial goals. We believe our associates are the key to this mission and we are always looking for talented individuals who share our commitment to our client---s success.

If you---re looking for challenging work experiences and the ability to learn in a collaborative culture, we invite you to explore the opportunities available at T. Rowe Price.



SUMMARY:

Under independent direction, the Technical Analyst (Application Support) provides support of Investments applications to meet service level and system availability requirements. Supports the existing business applications to ensure application up time and the business needs are met. The position intermediary support between the development team and Programmer Analysts regarding complex technical issues, requirements and project documentation. This position is required to participate in On Call Support.

RESPONSIBILITES:

Manage and protect the production environment for a subset of Investment system applications. Work with the development team(s) to understand their project turnovers, ensuring documentation on how to support the project is accurate and complete. Analyzes complex issues and creates permanent solutions. Acts as first point of contact for any job failure; reviews problem(s), identifies issue(s) and works to resolve them; if cannot independently resolve an issue, escalates and works with an escalated resource to solve the problem. Creates documentation for team---s project work, troubleshooting tasks and audit related activities. Works tickets coming in from our business partners. Prioritizes issues based on impact and severity. Monitors the system and communicates with other areas regarding problems to ensure the system is functioning. Systems are monitored 24x7 and On Call Support responsibilities are required.

Stays informed of current technology topics to keep up to date and ensure their ability to work on a variety of projects using the latest methodologies, tools, etc. Writes moderate to highly complex documentation based on the translations of functional requirements and unit testing to ensure proper functionality for business use.

Assists in the estimation to size the effort required completing a project or task based upon analysis of requirements provided; estimates costs and time needed for a project or task.

REQUIRED QUALIFICATIONS:


  • Strong analytical, troubleshooting, and problem solving skills
  • 1+ years of experience working in a fast-paced production support environment with developers programming in combination of PERL, Shell Scripting, .NET, JavaScript, JQuery
  • Strong UNIX and SQL Server knowledge and experience working with applications that use them as an infrastructure backbone
  • Demonstrated ability to apply technical knowledge to multiple systems and support multiple business groups --- ability to explain technical concepts to non-technical associates
  • Demonstrated advanced ability to translate functional business requirements into complex technical solutions
  • Strong verbal and written communication skills
  • Strong technical writing and documentation skills
  • Ability to work independently, as well as in a team environment
  • Strong interpersonal skills. Must be able to effectively work with people in the team, other IT departments and/or outside of the enterprise
  • Demonstrated extensive experience applying technical standards and change control policies and procedures
  • Comfortable participating in on call support with off hours responsibilities
  • Ability to influence both IT and business partners on technical concepts effectively, both verbally and in writing


    PREFERRED QUALIFICATIONS:


    • Experience with Cloud based technology
    • Experience with Secured file transfer protocol
    • Experience working in the Investments industry
    • Experience estimating development effort and scope
    • Experience mentoring less experienced technical staff
    • Experience working in environments that cross multiple technologies and business functions
    • Job/Batch Scheduling experience (Autosys preferred)


      T. Rowe Price is an Equal Opportunity Employer

      Keywords: T. Rowe Price, Baltimore, Technical Analyst (Application Support), IT / Software / Systems, Baltimore, Maryland

      Click here to apply!

      Didn't find what you're looking for? Search again!


      I'm looking for
      in category
      within


Other IT / Software / Systems Jobs


Java Software Developer
Description: A quick online chat with our hiring manager is the first step in our hiring process. Sign up today. br ALL APPLICANTS MUST BE U.S. CITIZENS AND ACTIVE TS/SCI CLEARANCE PREFERRED br We are hiring (more...)
Company: General Dynamics
Location: Fairfax
Posted on: 01/16/2018

Vice President, Technology Consulting
Description: br br Vice President, Technology Consulting br Job Locations br US-VA-Rosslyn br br br br Req No. br br 2018-2279 br
Company: Pariveda Solutions
Location: Washington
Posted on: 01/16/2018

EERC Team Lead
Description: br br - Job Description - EERC Team Lead 646911 br br Job Description br - br br br br br EERC Team Lead br - br - br -
Company: Leidos
Location: Washington
Posted on: 01/16/2018


Appian BPM Consultant
Description: Position : Appian BPM Consultant Location : Washington, DC Metro Duration : Long Term Rate : 60/hr on W2 NOTE : only W2 NO OPT Position Overview The Development Senior will work in the Single Family (more...)
Company: Technet llc
Location: Washington
Posted on: 01/16/2018

Java Developer
Description: Job Description This is a Full Time position not a contract . Must be authorized to work in the U.S. without sponsorship. Must be a US citizen or a green card holder. F1 OPT and Corp to corp candidates (more...)
Company: InfoStaff
Location: Bethesda
Posted on: 01/17/2018

Urgent Need - Sr. DB2 DBA in Washington, DC - f2f
Description: Sr. DB2 DBA Location: District of Columbia Duration: Long Term Description Client needs a Senior DB2 UDB Database Administrator for a long term contract role in Washington, DC. Manager will require a (more...)
Company: Tasacom Technologies Inc
Location: Washington
Posted on: 01/16/2018

Java Developer with Security Clearance
Description: Are you a talented Expert Level Software Engineer/Java Developer looking for the next step in your career Check out PSS 10,000 SIGN ON BONUS Position Description PSS, Inc. is actively seeking (more...)
Company: GCS
Location: Reston
Posted on: 01/16/2018

Earn 800- 1000 Weekly. Will NEEDS PHONE and PC to START NOW
Description: We are currently Hiring customer services and health benefits reps who can
Company: Jumpstart consult
Location: Baltimore
Posted on: 01/16/2018

Cybersecurity Assessment Inspection Tester, Senior in Arlington, with Security Clearance
Description: Job Number: R0015120 Booz Allen Hamilton has been at the forefront of strategy and technology for more than 100 years Today, the firm provides management and technology consulting and engineering services (more...)
Company: Booz Allen Hamilton
Location: Arlington
Posted on: 01/16/2018

Mid-Level Enterprise Application Developer
Description: Clearance Level Must Currently Possess:No Active Clearance RequiredClearance Level Must Be Able to Obtain:No Active Clearance RequiredSuitability:Public TrustJob Family:Information TechnologyJob Description:An (more...)
Company: CSRA
Location: Arlington
Posted on: 01/16/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Maryland jobs by following @recnetMD on Twitter!

Baltimore RSS job feeds