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Lead Network Engineer

Company: T. Rowe Price
Location: Owings Mills
Posted on: January 14, 2018

Job Description:

Our mission as a leading investment management firm is to help our clients achieve their long-term financial goals. We believe our associates are the key to this mission and we are always looking for talented individuals who share our commitment to our client---s success.

If you---re looking for challenging work experiences and the ability to learn in a collaborative culture, we invite you to explore the opportunities available at T. Rowe Price.



PRIMARY PURPOSE OF THE POSITION

The Lead Network Engineer works closely with other Corporate Network Services (CNS) associates to participate in the design, implementation and operation of a stable and redundant voice, data and video network environment. The position also supports critical projects and business driven requirements while developing a highly available infrastructure that is prepared to support enhanced features. This position collaborates with CNS design personnel to address growth and accommodate business requirements within the existing infrastructure, by best utilizing new technologies, tools, processes and procedures. This position provides leadership to Internet System support staff to define and maintain service level agreements with the business.

PRINCIPAL RESPONSIBILITIES


  • Coordinates efforts within the Corporate Network Services (CNS) Operations team to ensure 99.9% network availability to all aspects of the T. Rowe Price network for domestic and international sites. Focuses efforts on immediate problem resolution. High level problem resolution, coordinates daily activities with team, responds to all communications from the Help Desk and other sources; identifies and resolves issues with network infrastructure including firewalls, DMZ sites, inter/intranet links, and secured portions of the network including vendor links and vendor equipment. Provides definition and participates with weekly agenda for operations team stressing priorities and team goals.
  • Maintains daily interaction with CNS Operations, Design and Project support teams to address T. Rowe Price business units--- initiatives. Participates with internal design review, supplying input and direction to address and provide cost effective solutions for business initiatives; works to ensure design addresses business requirements providing redundancy, availability and positioned for growth.
  • Oversees the implementation of all types of normal and/or emergency change or upgrade through documented procedures required with minimal or no impact to customer base. Coordinates team efforts to successfully implement appropriate security advisories and report updates to the Operations manager.
  • Ensures operations team efforts towards best practice Service Level Agreements (SLAs) in support of T. Rowe Price and associated costs with all CNS business partners and vendors. Defines to team what is required and schedules appropriate amount of network availability and support based on the T. Rowe Price defined SLA.


    QUALIFICATIONS

    Required


    • College degree and 4 years of related work experience, or Associate degree and 6 years related work experience, or High School diploma/equivalent and 8 years related work experience required
    • 6 plus years of data network operations experience
    • CCNP/CCNA certification and in-depth knowledge of TCP/IP and communications protocols
    • Team leader and self starter with minimum supervision
    • Highly motivated
    • Knowledge of enterprise network routing architectures using protocols such as OSPF, BGP, EIGRP, RIP and static routes
    • Knowledge of Quality of Service, multicasting, and Web bases server load traffic balancing technologies
    • Ability to troubleshoot complex multi-vendor network issues
    • Ability to develop and write system documentation
    • Working knowledge of Ethernet, Fast Ethernet, Gigabit Ethernet and Frame Relay technologies
    • Ability coordinate multiple activities with other IT departments, while maintaining the integrity of the TRP network
    • Available after hours as needed in support of T. Rowe Price data network
    • Strong written and verbal communication skills for updates and documentation
    • Ability to work and coordinate efforts within a team structure
    • Excellent analytical skills, time management and problem solving skills
    • Working knowledge of various network management tools and must be PC literate


      Preferred


      • College degree in computer science or related discipline with multiple years of hands on operational support experience with Cisco core products possessing related certifications preferred
      • Working knowledge of network troubleshooting tools such as WireShark, NAI Sniffer, Fluke OptiView, etc.
      • Experience with network management tools such as HP Openview, CA Spectrum, CiscoWorks, etc.
      • Hands on integration of voice and video applications over existing IP networks preferred
      • Knowledge of wireless and VPN technology and operational support preferred
      • In-depth knowledge of various network protocols preferred
      • Working knowledge of Polycom video products and related applications preferred
      • Ability to gather, analyze options and solutions for multiple tasks preferred
      • Expert knowledge of routing and telecommunications protocols preferred
      • Strong working knowledge of secured communications technologies, both existing and emerging preferred


        T. Rowe Price is an Equal Opportunity Employer

        Keywords: T. Rowe Price, Baltimore, Lead Network Engineer, IT / Software / Systems, Owings Mills, Maryland

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