BaltimoreRecruiter
the smart solution for Baltimore jobs

Client Services Coordinator

Company: Realinterface
Location: Baltimore
Posted on: June 14, 2018

Job Description:

Client Services Coordinator (Salary up to 60K on this one) Mid - Level Education Technology Direct Hire Position Baltimore, MD Must be willing to work as a W2 Employee Do you have an enthusiasm for Educational Technology? Are you enthusiastic about STEM and Robotics in the K-12 world? Would you like to work with clients in the K-12 Arena as their main point of contact? Do you want to make difference in Teacher's and Student's lives? As the Account manager your responsibilities would include developing long-term relationships with a portfolio of clients in K-12 Education. This role will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs, with a focus on Public Schools, STEM and Robotics. This role will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs, with a focus on Public Schools, STEM and Robotics, makerspace. In this mid level position you'll enjoy the opportunity to grow with the company in responsibilities and income. This position is non commissionable. Success in this role is also dependent on maintaining client relationships in an ongoing manner. The role requires a bachelor's degree and at least 5 years of experience preferably in an education-related industry; fewer than 5 years of hands-on experience might be supplemented with relevant training and/or professional development. The ideal candidate is familiar with education technology, practices, and procedures. A wide degree of creativity and latitude is expected as this role continues to mature and develop. You will serve as a point-person and help build long-term relationships with customers. Here is what You'd be doing: Track key metrics for accounts, including billable hours related to internal development work, and invoice clients appropriately Communicate with customers through email, phone, online presentations, screen-share and in-person meetings Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Continue to grow professionally by participating in educational opportunities; reading trade publications; maintaining personal networks; participating in professional organizations Maintain client relationships delivering exceptional client service on a day-to-day basis Work across teams to onboard and integrate new clients Desired Qualifications: Bachelor's Degree plus 5 years account/partnership management or other relevant experience, ideally in an education-focused role Demonstrated ability to communicate, present, and negotiate credibly and effectively at all levels of the organization, including executive and C-level Experience in delivering timely solutions based on contractual obligations Proven ability to manage multiple projects at a time while paying strict attention to detail Natural relationship-builder with integrity, reliability and maturity Superb time and project management skills Desire to improve current processes for scalability Keen attention to detail and adherence to deadlines Experience with finance (e.g. purchase orders, invoicing) is a plus Expert-level spreadsheet skills is a bonus, either MS Excel or G Sheets

Keywords: Realinterface, Baltimore, Client Services Coordinator, IT / Software / Systems, Baltimore, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other IT / Software / Systems Jobs


Front End Developer - Angular JS and Drupal
Description: Front End Developer - Angular JS/ DrupalRockville MD - SHOULD COME FOR DIRECT FACE TO FACE 12
Company: Visionsoft International
Location: Rockville
Posted on: 06/23/2018

Software Engineer
Description: Primary duties include: br ul br li Minimum/General Experience: Experience with XML, Java, and J2EE in Windows and Linux/Unix environments. li Strong organizational and communication skills, (more...)
Company: KeyW
Location: Fort Belvoir
Posted on: 06/22/2018

Sr Systems Administrator - TS/SCI - Arlington, VA
Description: Sr Systems Administrator TS/SCI Clearance Arlington, VAJob Description: This is an IT support role and requires experience 5 years performing systems administration. Position requires responding to (more...)
Company: General Dynamics Information Technology
Location: Silver Spring
Posted on: 06/22/2018


Agile Project Manager
Description: Responsibilities: ul li Responsible for managing one or more highly complex or enterprise-wide IT program s consisting of multiple projects ul li Coach individuals
Company: Computer Enterprises, Inc.
Location: Philadelphia
Posted on: 06/23/2018

Senior Web Developer (AngularJS)
Description: Senior Web Developer AngularJS br Do you have a passion for front-end development Do you love cloud computing, virtualization and enjoy working with the most popular frameworks and web technologies (more...)
Company: DivvyCloud
Location: Arlington
Posted on: 06/22/2018

Sr. Datalink Developer
Description: Overview:Every day at Perspecta, we enable hundreds of thousands of people to take on our nation---s most important work. We---re a company founded on a diverse set of capabilities and skills, bound together (more...)
Company: Perspecta
Location: Chantilly
Posted on: 06/22/2018

CNO Developer Principal (C, C++, IDA Pro) with Security Clearance
Description: Req ID 95615BR Business Title CNO Developer Principal C, C , IDA Pro Group MCIS Location USA MARYLAND Hanover Clearance Level Needed TS/SCI Category Cyber Job Duties and Responsibilities Entering ManTech---s (more...)
Company: ManTech International Corporation
Location: Hanover
Posted on: 06/22/2018

Wireless System Engineer Job (Military Veterans Wanted!)
Description: Wireless System Engineer Job Number:429969 Description: The successful candidate will bring an understanding of cellular and wireless protocols to support a portfolio of customer activities.Job Duties:- (more...)
Company: SAIC
Location: Reston
Posted on: 06/22/2018

Sr Network Administrator
Description: Contract: I2TS 3 Position: Sr Administrator, Network Storage Administrator L3 Location: Fort Belvoir, VA GENERAL SUMMARY: GDIT is seeking candidates to support the US Army Intelligence and Security (more...)
Company: General Dynamics Information Technology
Location: Arlington
Posted on: 06/22/2018

Senior IT Operations Manager with Security Clearance
Description: Senior IT Operations Manager Washington, DC National Capital Region Talent Orchard has been contracted by a top tier defense firm to assist with staffing a brand new contract opportunity and we are (more...)
Company: Talent Orchard
Location: Washington
Posted on: 06/22/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Maryland jobs by following @recnetMD on Twitter!

Baltimore RSS job feeds