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Linux System Administrator

Company: Ironnet Cybersecurity Inc
Location: Fulton
Posted on: June 15, 2019

Job Description:

IronNet - Cyber Operations Center

Clearance Requirements: None

Linux Sys Admin:

Our Cyber Operations Center (CyOC) team is looking for a Systems Administrator to provide hands-on support and monitoring of critical internal and customer systems. As a member of the Operations team, you'll be responsible for first line response, investigation, escalation, and the tracking of various issues impacting the platform. The ideal candidate is comfortable collaborating with developers, product owners, and customers.

Responsibilities:



  • Provide Tier I/II support - help desk and escalation.
  • Monitor the platform and network to identify, resolve or escalate, and document issues.
  • Coordinate and schedule remote/on-site service calls for hardware support.
  • Participate in an on-call rotation that includes after hours and weekend support.
  • Maintain standard operating procedures, best practices, and customer service guidelines.
  • Drive quality and adherence to best practices within the team.
  • Exhibit a high level of professionalism and passion for providing outstanding service.
  • Maintain user accounts, passwords, data integrity, system access & security within policy.


    Requirements:


    • Proven experience working as a remote member of an IT team.
    • Experience with using, supporting, and troubleshooting Linux (CentOS).
    • Experience with networking fundamentals and troubleshooting issues.
    • Ability to identify and describe complex issues to technical and non-technical users.
    • Outstanding communication and interpersonal skills
    • Very detail-oriented with a hunger to learn!


      Desired Qualifications/Experience:


      • Demonstrable experience with Unix operating systems (CentOS).
      • Experience with remote administration (iDRAC, iLO, IPMI).
      • Basic networking fundamentals, to include VLAN management and port configuration.
      • Knowledge of hardware troubleshooting and component replacement.


        Work Environment & Schedule


        • Responsibilities are to be conducted in day-to-day operations setting as well as during and in response to crisis events.
        • Shift work will be required.
        • Travel 10%


          IronNet Cybersecurity is an equal opportunity employer that values diversity at all levels. (EOE -Minorities/Females/Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Keywords: Ironnet Cybersecurity Inc, Baltimore , Linux System Administrator, IT / Software / Systems , Fulton, Maryland

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