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Call Center Rep

Company: rose international
Location: Owings Mills
Posted on: January 17, 2020

Job Description:

Client Position Title: Call Center Rep Position Number: 332634 Location: Owings Mills, MD 21117 Position Type: Temporary Required Skill Set: Accounting, Call Center, Collections Position Description: C2C is not available Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates. Title: Call Center Rep Estimated Assignment Start Date: 02/24/2020 Estimated Assignment End Date: 08/23/2020 Number of Openings: 7 Location: Owings Mills, MD Job details: Customer service based role-where you will manage inbound calls in an attempt to resolve customers debts/or concerns. Ideal candidate should possess: --- Customer Service/Collections Experience, preferably phone --- Escalation/Resolution Experience --- Assertive --- Strong negotiation skills --- Case management experience --- Ability to deliver consistent and extraordinary service --- High attention to detail (high quality and low error rates) --- Ability to work well under pressure/thrives in challenging situations --- Willingness to adapt to a high speed pace --- Problem solver --- Strong work ethic --- Ability to manage average handle time --- Flexibility Job details: Customer service based role-where you will manage inbound calls in an attempt to resolve customers debts/or concerns. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. Rose International has an official agreement (ID 132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)

Keywords: rose international, Baltimore , Call Center Rep, Other , Owings Mills, Maryland

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