BaltimoreRecruiter Since 2001
the smart solution for Baltimore jobs

Remote Experienced Tax Associate – Seasonal

Company: Intuit
Location: Fulton
Posted on: October 19, 2020

Job Description:

Overview

If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

• College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

• Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

• Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

• Prior tax preparation experience in a tax practice or retail setting required.

• PTIN required

• Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

• Strong customer service skills with ability to empathize and instill confidence

• Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

• Strong Research skills and the ability to quickly use online resources to find answers

• Critical thinking and problem solving

• Persistence and determination

• Willingness to utilize audio/visual tools to communicate with customers

- Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

- Friendly and reassuring on camera

• Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

• This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

• Compiling/preparing tax returns for TurboTax Customers

• Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

• Communicate directly with the customer as needed

• Coordinate customer meetings and follow-up

• Communicate updates to credentialed tax experts on assigned customers

• Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

• Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

• Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

• Accurate and complete customer data entered in tax returns for credentialed tax expert review

• High quality customer interactions and experiences

• Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

• Proficient with technology and solid knowledge of computer operations and software.

• Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

• Document customer interactions

• Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Baltimore , Remote Experienced Tax Associate – Seasonal, Other , Fulton, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Part-time/Full-time Driver
Description: Earn 2,500 in Washington, DC when you give 160 rides in 30 days. Terms apply. 10 What is Lyft 10 Lyft is a platform that connects drivers with individuals and organizations that need rides. 10 In (more...)
Company: Lyft
Location: Leesburg
Posted on: 10/23/2020

Production Associate
Description: Adecco is currently assisting Candlelite in recruiting for Production Associate jobs in Leesburg, OH. These Production Associate jobs are temp to hire opportunities, with starting pay rates of 12.00 (more...)
Company: Adecco
Location: Leesburg
Posted on: 10/23/2020

Aerospace System Engineer with Security Clearance
Description: Job Title: Aerospace System EngineerJob Location: Chantilly, VAJob Description: OST is seeking an experienced Aerospace Engineer to perform programming and software development to support national security (more...)
Company: Open Systems Technologies Corporation
Location: Chantilly
Posted on: 10/23/2020


ITSM Process Lead *Sign On Bonus*
Description: Job Description br br The Information Technology Service Management ITSM Process Lead is responsible for designing, managing, and reporting on a core IT Infrastructure processes, such as Problem, (more...)
Company: CACI International
Location: Chantilly
Posted on: 10/23/2020

In Home Caregiver/Companion - Flexible Scheduling
Description: Find a caregiver job today - no experience required Companion caregivers and certified caregivers welcomed to apply. Answer a few questions, submit your profile, and get a call for an interview within (more...)
Company: CareInHomes
Location: Leesburg
Posted on: 10/23/2020

CDL-A Truck Driver, New Regional Pay Scale
Description: Job Description:100 COMMITTED TO A POSITIVE DRIVER EXPERIENCE We've Increased Pay For Northeast Regional Drivers Because we're 100 committed to a positive driver experience, we're proud to reward professional (more...)
Company: USA Truck
Location: Leesburg
Posted on: 10/23/2020

CDL-A Dedicated Truck Driver
Description: Job DescriptionWe are Hiring Now for Experienced Dedicated Routes USA Truck Dedicated Services Division is growing and expanding and now is
Company: USA Truck
Location: Leesburg
Posted on: 10/23/2020

Caregiver
Description: Seeking Caring, Compassionate Caregivers- Daily PayComfort Keepers - Chantilly, VAFull-time, Part-time 15 an hourAre you a dependable person who enjoys helping others in need If you are interested in (more...)
Company: Comfort Keepers of Manassas
Location: Chantilly
Posted on: 10/23/2020

Customer Experience Specialist (Advisor)
Description: Job Description The Best Buy Advisor engages customers using relationship skills and inspires them to see what's possible with technology. In addition, they build quality relationships with customers (more...)
Company: Best Buy
Location: Leesburg
Posted on: 10/23/2020

Systems Engineer with Security Clearance
Description: TapHere is looking for a self-starting, team oriented Systems Engineer to join a dynamic team of engineers working in collaboration with a Government Customer to redefine space operations and decision-making (more...)
Company: TapHere! Technology, LLC
Location: Chantilly
Posted on: 10/23/2020

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Baltimore RSS job feeds