BaltimoreRecruiter Since 2001
the smart solution for Baltimore jobs

Retail Commission Sales - Furniture/Mattresses, Full Time: The Mall in Columbia, MD

Company: Macy's
Location: Columbia
Posted on: November 23, 2020

Job Description:

Job Overview:   The Furniture and Mattress Sales Associate is responsible for providing outstanding customer service, meeting hourly sales, protection plan (WorryNoMore), return rate and Star Rewards goals on a personal and departmental basis while demonstrating superior product knowledge to customers.  To create a shopping experience that will make the customer feel welcome and comfortable. The associate is also responsible for followup/clienteling and performing other duties as necessary.   Essential Functions:   Be proficient in all systems need to complete transactions (SOCR, MySA, BT tablet app, POS, search and send and MPOS). Proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own. Assist customers in all aspects of total store experience  and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. Provide an exceptional customer experience by ensuring the customer is always the priority. Handle all returns and delivery issues courteously and professionally. Determine customer needs based on personal features and other customer preference related factors. Demonstrate knowledge of store products and services to build sales and minimize returns. Suggest additional items to compliment customer furniture selection which includes both product and services such as WorryNoMore. Offer to call other locations if items are unavailable within store. Offer to put purchase on customer’s Macy’s charge account toward the end of the shopping experience. Invite customers to come back and thank them by name. Responsible for achieving personal sales goals, Star Reward goals, WorryNoMore Conversion Goal and return rate goal. Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer-the most important person in our stores. Use MySa clientele program to maintain customer profile and contact information to increase personal sales. Maintain contact with customers thru pre- and post-delivery contacts to ensure a positive shopping and delivery experience. Be knowledgeable of and perform sales support functions related to POS procedures. Develop product knowledge by reading current vendor tags and pamphlets, attending training classes in order to communicate it to the customer, complete all vendor courses on the Big Ticket University. Be aware of current promotional events and sales. Maintain department recovery standards; which includes recovery and signing. Adhere to Asset Protection and inventory control and compliance procedures Perform other duties as necessary. Follows shortage programs and procedures. Perform these functions in an efficient manner, as directed by the Supervisor. Regular, dependable attendance and punctuality.  Qualifications:   Education/Experience:   No specific educational accomplishment is required.   Communication Skills:   Excellent written and verbal communication skills.  Willing to proactively reach out to potential customers. Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.   Mathematical Skills:   Basic math functions such as addition, subtraction, multiplication, and division.  Able to use a calculator. Reasoning Ability:   Self-starter, able to work independently and as part of a team in a competitive commission environment.   Organization and excellent follow up skills required.   Physical Demands:   This position involves constant moving, talking, hearing, reaching, and standing.  Involves standing for at least two consecutive hours.  Involves lifting at least 30 lbs.  May occasionally involve stooping, kneeling, crouching, and climbing ladders.  Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.   Other Skills:   Possess a strong sense of urgency.  Must enjoy meeting and interacting with customers.  Possess a thirst for learning. Ability to collaborate and function as a member of a team. Should be comfortable with the use of computers and frequent use of RF equipment.   Work Hours: Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs .   This job overview is not all inclusive.  In addition, Macy’s, Inc. reserves the right to amend this job overview at any time.  Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.  Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with  SFPC Art. 49  and  LA MC ch.XVIII Art. 9 .

Keywords: Macy's, Baltimore , Retail Commission Sales - Furniture/Mattresses, Full Time: The Mall in Columbia, MD, Other , Columbia, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Senior Windows Systems Engineer (TS/SCI FS Poly)
Description: Calling all Senior Windows Systems Engineers TSSCI FS Poly This Jobot Job is hosted by Mordy Ornguze Are you a fit Easy Apply now by clicking the Apply Now button and sending us your resume. Salary (more...)
Company: Jobot
Location: Chantilly
Posted on: 12/3/2020

Cloud Hosting Systems Engineer
Description: Business Group Highlights br br br Responsibilities br br Selected candidate will provide Systems Engineering and Technical Assistance SETA with a focus on Cloud Hosting programs supporting (more...)
Company: Perspecta
Location: Chantilly
Posted on: 12/3/2020

Systems Integration & Testing Engineer
Description: Business Group Highlights br br IntelligenceThe Intelligence group provides high-end systems engineering and integration products and services, data analytics and software development to national (more...)
Company: Perspecta
Location: Chantilly
Posted on: 12/3/2020


CDL-A Flatbed Owner Operator Truck Driver- Same Day Pay
Description: CDL-A OTR Owner Operator Truck Driver Jobs Grow your CDL-A business with flatbed, step deck amp heavy haul routes At Bennett Motor Express, we know there's nothing more important than family. (more...)
Company: Bennett Motor Express
Location: Leesburg
Posted on: 12/3/2020

Systems Engineer-TS/SCI REQUIRED
Description: Description Job Description Leidos is seeking candidates for an exciting Identity Access Management IdAM program in the Chantilly, VA market. We are looking for motivated Systems Engineers to provide (more...)
Company: Leidos
Location: Chantilly
Posted on: 12/3/2020

CDL-A Team Truck Drivers
Description: LIMITED TIME U.S. Xpress is offering great Dedicated Openings for CDL A Team Drivers NEW 12,000
Company: U.S. Xpress
Location: Leesburg
Posted on: 12/3/2020

GEOINT Transport Integrator
Description: Business Group Highlights br br IntelligenceThe Intelligence group provides high-end systems engineering and integration products and services, data analytics and software development to national (more...)
Company: Perspecta
Location: Chantilly
Posted on: 12/3/2020

Systems Engineer IV - Mission Assurance Specialist
Description: Business Group HighlightsDefenseThe Defense group supports the Department of Defense DoD mission to keep our homeland and its citizens safe. We provide solutions to improve the Nation's defense by providing (more...)
Company: Perspecta
Location: Chantilly
Posted on: 12/3/2020

DEVSECOPS and System Security Engineer
Description: Business Group Highlights br br IntelligenceThe Intelligence group provides high-end systems engineering and integration products and services, data analytics and software development to national (more...)
Company: Perspecta
Location: Chantilly
Posted on: 12/3/2020

LTL Regional CDL-A Truck Driver Jobs
Description: Ambassadors Wanted: Get Home Weekly Ashley Distribution Services LTD, voted one of America's best companies to drive for, is now hiring CDL-A truck driving professionals for LTL Regional opportunities. (more...)
Company: Ashley Distribution Services
Location: Leesburg
Posted on: 12/3/2020

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Baltimore RSS job feeds