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Scheduling Coordinator

Company: Window Nation
Location: White Marsh
Posted on: April 10, 2021

Job Description:

Primary Duties/Responsibilities

  • Schedules measure appointments
  • Reviews pending measures and verifies product arrival and labor workbooks
  • Manages pipeline
  • Manages paperwork
  • Maintains communication with customers
  • Receives and maintains inventory of orders
  • Resolves relevant customer resolution issues
  • Close measures in the CRM when verified complete
  • Collect payments/ submit funding for completed jobs
  • Performs other duties as assigned
    Position Requirements
    • High school Diploma or GED
    • 2+ year of similar administrative support experience; home improvement/construction industry experience a plus
    • Proficiency in Microsoft Office Suite
    • CRM (Customer Record Management) experience a plus
    • Customer-centric mindset
    • Demonstrated success in deadline-driven and high pressure environment
      Success Factors
      • Sense of urgency. Acting promptly, but with the intention of making things happen efficiently and effectively
      • Detail-orientation. Thorough, accurate, organized, and productive
      • Ability to multitask. Performing more than one task at a time
      • Proactivity. Acting in anticipation of future problems, needs, or changes
      • Team player. Caring more about the success of the team than personal success
      • Accountable. Taking responsibility for personal actions, behaviors, performance and decisions

        All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

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Keywords: Window Nation, Baltimore , Scheduling Coordinator, Other , White Marsh, Maryland

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