BaltimoreRecruiter Since 2001
the smart solution for Baltimore jobs

Client Support Specialist (Remote)

Company: Shipley Energy
Location: York
Posted on: May 6, 2021

Job Description:

  • Process inbound calls through the Client Support Line
  • Provide customers, brokers, and vendors with consistent, quality service in accordance with company procedure
  • Renew customer agreements for commercial and industrial natural gas, electricity, mobile fueling, and propane product lines
  • Record all customer activities in CRM
  • Complete all agreements, paperwork, and procedures involved in the sales process
  • Gather and maintain accurate and detailed customer information according to company procedures
  • Maintain customer, broker, and vendor contact frequency within prescribed guidelines
  • Read, understand, and adhere to the provisions of the Risk Management Policy and Procedures Manual
  • Attend sales meetings and participate in trade shows and other business-related events
  • Maintain professional environment for customers and team members
  • Complete projects and other duties as assigned by the Lead Account Manager
  • Bachelor's Degree in business administration or equivalent experience
  • Committed to the values of initiative, responsibility, caring relationships, integrity, and innovation
  • Proficient in computer technology including Word, Excel, and email
  • Excellent written, oral, and interpersonal communication skills
  • Strong math and analytical skills
  • Able to develop customer proposals, sales, and profit assumptions
  • Valid driver's license
  • Access to a motor vehicle and capacity to travel

Keywords: Shipley Energy, Baltimore , Client Support Specialist (Remote), Other , York, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Baltimore RSS job feeds