Technical Support Senior Engineer
Company: Avaya, Inc.
Location: Baltimore
Posted on: June 13, 2021
|
|
|
Job Description:
About Avaya Businesses are built by the experiences they provide, and every
day millions of those experiences are delivered by Avaya Holdings
Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of
work, with innovation and partnerships that deliver game-changing
business benefits. Our cloud communications solutions and
multi-cloud application ecosystem power personalized, intelligent,
and effortless customer and employee experiences to help achieve
strategic ambitions and desired outcomes. Together, we are
committed to help grow your business by delivering Experiences that
Matter. Learn more at www.avaya.com. ABOUT THE OPPORTUNITY We currently have a requirement for a Preventative
Maintenance/Tech Refresh Engineer. This position will support a
large government agency with over 1500 offices and 100k users
nationwide. The Preventative Maintenance/Tech Refresh Engineer
monitors product support notifications and maintenance requirements
for an Avaya VoIP solution. This position is located in Baltimore,
MD. #LI-LD1 ABOUT THE RESPONSIBILITIES ABOUT THE REQUIREMENTS EXPERIENCE Knowledge with any, or all of the following is preferred: Avaya
System/Session Manager, Communication Manager (CM), Avaya Contact
Center (AACC), SIP/DS3s, NetIQ, Avaya Experience Portal, Firewall
and Switch technology. SKILLS & COMPETENCIES Knowledge with any, or all of the following is preferred: Avaya
System/Session Manager, Communication Manager (CM), Avaya Contact
Center (AACC), SIP/DS3s, NetIQ, Avaya Experience Portal, Firewall
and Switch technology. ADDITIONAL INFORMATION Full time position. EDUCATION/QUALIFICATION A two year college degree or certifications in the above
technologies are preferred, or 5-10 years' experience in VoIP and
SIP technologies or Avaya technical support experience may be
considered. Footer Avaya is an Equal Opportunity employer and a U.S. Federal
Contractor. Our commitment to equality is a core value of Avaya.
All qualified applicants and employees receive equal treatment
without consideration for race, religion, sex, age, sexual
orientation, gender identity, national origin, disability, status
as a protected veteran or any other protected characteristic. In
general, positions at Avaya require the ability to communicate and
use office technology effectively. Physical requirements may vary
by assigned work location. This job brief/description is subject to
change. Nothing in this job description restricts Avaya right to
alter the duties and responsibilities of this position at any time
for any reason. You may also review the Avaya Global Privacy Policy
(accessible at https://www.avaya.com/en/privacy/policy/)
and applicable Privacy Statement relevant to this job posting
(accessible at https://www.avaya.com/en/documents/info-applicants.pdf).
Keywords: Avaya, Inc., Baltimore , Technical Support Senior Engineer, Other , Baltimore, Maryland
|
Click
here to apply!
|
