Security Officer

Company: Mercy Medical Center - Baltimore, MD
Location: Baltimore
Posted on: June 12, 2021

Job Description:

The Security Officer provides a secure environment for patient care functions of the Medical Center by protecting patients, visitors and staff through the patrol of buildings, property and grounds. The Officer will respond to, evaluate and assist with mitigating any security related issues.

• Must possess a High School Diploma or GED
• Must possess a minimum of two years of experience in law enforcement or public contract security, or one year of healthcare security experience.
• License Requirements: Must have a valid Maryland Driver's License, or valid driver's license from a neighboring jurisdiction (PA, DC), if this is their permanent primary residence.
• Certification Requirements: Must attend training provided by the International Association for Healthcare Security and Safety (IAHSS) as a Healthcare Security Officer when given the opportunity by the Medical Center to attend.
• Computer proficiency and technical aptitude with the ability to utilize one or more of the following: Microsoft Word Power Point Excel Microsoft Outlook Meditech (if applicable to position) Epic (if applicable to position) Performance Manager/NetLearning
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.
• Must be able to work harmoniously with other people.
• Must have good interpersonal communication skills.
• Must be able to communicate effectively in writing.
• Must be knowledgeable in Safety and Security duties and the use of Safety and Security equipment. ? Must be able to follow both written and oral instructions.
• Investigations into criminal and non-criminal matters. Written investigative reports and enter them into the computerized Incident Report System.
• Must have a working knowledge of and be able to operate the computerized access control system and how to enter or change employee access levels.
• Must have a working knowledge of the operation of the CCTV and digital recording system and be capable of retrieving data upon request.
• Must attend training by the International Association for Healthcare Security and Safety (IAHSS) when offered by Mercy Medical Center. In order to become certified, the officer must pass an examination administered by the IAHSS. Officer(s) who fail the initial certification examination will be able to retest at their own expense. Staff who are unable to successfully complete the certification process at the subsequent testing will be evaluated for competency by the Director of Security and Human Resources. Staff who have been referred to Human Resources for inadequately meeting role-specific competency standards will be evaluated by HR for counseling regarding vacant positions for which they may be qualified. The officer would then have one month to transfer to another position for which they are qualified. Since the Medical Center can not maintain staff in unbudgeted positions, staff that has not transferred after one month will be terminated from employment.
• Must be knowledgeable in security duties, use of security equipment, laws governing arrest, handcuffing, trespassing and other laws applicable to security and special police commissions.
• Must be able to accurately type 20 wpm
• Must be knowledgeable of legal requirements while conducting investigations and interviewing witnesses and suspects.
• Must be knowledgeable of the Joint Commission Standards applicable to Safety, Security and the Environment of Care.
• Must be able to work a variety of schedules, to include weekends and holidays.
• Must be able to work overtime to support the security needs of the Medical Center.
• Must be able to remain at Mercy for extended period of time (two to three days) when adverse weather or special security situations warrant.

Keywords: Mercy Medical Center - Baltimore, MD, Baltimore , Security Officer, Other , Baltimore, Maryland