(USA) Store Lead (Non-Complex) - Wm
Company: Wal-Mart
Location: York
Posted on: June 12, 2021
|
|
|
Job Description:
Position Summary... What you'll do... Directs and guides members of management and hourly associates
on proper customer service approaches and techniques by modeling
excellent customer service (for example, tour to teach); ensuring customer
needs, complaints, and issues are successfully resolved within
company guidelines and standards; building relationships with associates to ensure
proper feedback; and answering questions or providing information
to customers and associates. Drives and ensures the financial performance of the facility by
confirming that budgeted sales, wages, and other expenses are
achieved; assisting the store manager in leading the management team in controlling
expenses and wages to ensure expenses are indexed to sales;
creating and implementing plans to improve the financial performance of the
facility; creating budgets to align with business need; and
analyzing economic trends and community needs for budget forecasting. Participates in community outreach programs and encourages and
supports associates in serving as good members of the community by
establishing and maintaining relationships with key individuals or groups in
the community; acting as the representative for the company;
presenting the company's perspective to various external organizations
following the company's media guidelines; and promoting company-
sponsored programs, events, and sustainability efforts to associates, and the local
community to emphasize the facility as part of the community. Directs facility operations by setting the standard for
appropriate service levels; teaching and developing effective
merchandise presentation (for example, accurate and competitive pricing, proper signage,
maintaining in-stock and inventory levels, requesting merchandise
to meet the needs of the community); providing direction and guidance on executing
Company programs and strategic initiatives; ensuring quality
assurance standards; and overseeing safety and operational reviews. Provides supervision and development opportunities for members
of management and hourly associates by hiring, training, and
mentoring associates; assigning duties; setting clear expectations;
providing associate recognition; delegating business objectives
effectively; ensuring diversity and inclusion awareness; and recruiting and developing qualified
associates to meet staffing needs and achieve company growth
potential. Drives the execution of multiple business plans and projects by
identifying customer and operational needs; developing and
communicating business plans and priorities; removing barriers and obstacles that
impact performance; providing resources; identifying performance
standards; measuring progress and adjusting performance accordingly; developing
contingency plans; and demonstrating adaptability and supporting
continuous learning. Provides supervision and development opportunities for
associates by selecting and training; mentoring; assigning duties;
building a team-based work environment; establishing performance expectations and
conducting regular performance evaluations; providing recognition
and rewards; coaching for success and improvement; and ensuring diversity
awareness. Promotes and supports company policies, procedures, mission,
values, and standards of ethics and integrity by training and
providing direction to others in their use and application; ensuring compliance with
them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing
effectiveness of current plans, programs, and initiatives;
consulting with business partners, managers, co-workers, or other key stakeholders;
soliciting, evaluating, and applying suggestions for improving
efficiency and cost effectiveness; and participating in and supporting community outreach
events. Minimum Qualifications... Outlined below are the required minimum qualifications for this
position. If none are listed, there are no minimum
qualifications. Minimum Qualifications: 1 year's general management experience
to include financial accountability. 2 years' of college; OR 1
year's retail experience and 1 year's experience supervising 10
associates/employees; OR 2 years' general work experience and 1
year's experience supervising 10 associates/employees. For
facilities that sell only ammunition and have state specific
requirements, I acknowledge that the position for which I am
applying may require a current state issued Certificate of
Eligibility. For facilities that sell firearms, I acknowledge that
the position for which I am applying will require successful
completion of a firearms- specific Criminal Background Check (CBC)
and Firearms Authorized Training. Preferred Qualifications... Outlined below are the optional preferred qualifications for
this position. If none are listed, there are no preferred
qualifications. Bachelor of Science in Business Management and Leadership
through Live Better U and Bellevue University, General work
experience supervising 20 or more direct reports to include the
responsibility of performance management, mentoring, hiring, and
firing Primary Location... 2801 E MARKET ST BLDG B, YORK, PA 17402-2406, United States of
America About Walmart At Walmart, we help people save money so they can live better.
This mission serves as the foundation for every decision we make,
from responsible sourcing to sustainability-and everything in
between. As a Walmart associate, you will play an integral role in
shaping the future of retail, tech, merchandising, finance and
hundreds of other industries-all while affecting the lives of
millions of customers all over the world. Here, your work makes an
impact every day. What are you waiting for? Walmart, Inc. is an Equal Opportunity Employer - By Choice. We
believe we are best equipped to help our associates, customers and
the communities we serve live better when we really know them. That
means understanding, respecting and valuing diversity - unique
styles, experiences, identities, ideas and opinions - while being
inclusive of all people. All the benefits you need for you and your family Eligibility requirements apply to some benefits and may depend
on your job classification and length of employment. Benefits are
subject to change and may be subject to specific plan or program
terms. For information about benefits and eligibility, see
One.Walmart.com/Benefits. Frequently asked questions On average, it takes 45-60 minutes to complete your application
for the first time. Subsequent applications will take less time to
apply as our system saves some of your application information.
Please note that some positions require the completion of
assessments in order to receive consideration for that role. Those
would take additional time. No, you cannot change your application after submitting, so
please make sure that everything is finalized before you hit the
submit button. Processing of information on paper is minimal, and Walmart
processes application information using an applicant tracking
system (ATS). Access to the data within the ATS is restricted to
authorized personnel, and the system itself is held to high
security standards by Walmart. See All FAQs Recently viewed jobs
Keywords: Wal-Mart, Baltimore , (USA) Store Lead (Non-Complex) - Wm, Other , York, Maryland
|
Click
here to apply!
|
