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Client Fee Invoicing Support Specialist

Company: T. Rowe Price
Location: Owings Mills
Posted on: June 12, 2021

Job Description:

A career at T. Rowe Price says you want to contribute and make a difference at a leading global investment management firm where success results from the dedication our associates have in building success for our clients. We are a growing organization of associates from diverse backgrounds, experiences, and perspectives.

We take a long-term view on associates and their careers. Our associates do phenomenal work with purpose, and as a result, we provide growth opportunities through in-person and online training, management development programs, and career development on the job.

If you are seeking a meaningful work experience along with a workplace culture that thrives on teamwork, we invite you to explore the opportunity to join us.

The Corporate Revenue team is an integral part of the T. Rowe Price Controller's Group and is responsible for all revenue accounting and certain invoicing activities related to client fee arrangements of varying complexity. In addition to delivering excellence in our accounting and reporting responsibilities across T. Rowe Price Group and its global subsidiaries and branches, we work collaboratively with our business partners in Legal and Compliance, Distribution and Client Service to ensure excellence in delivery of information to our firm's clients, global regulatory bodies, and throughout the firm.

Are you interested in learning more about this opportunity? If so, we encourage you to apply!

Role Summary

This role will support the Client Fee Invoicing team in delivering accurate and timely client billing through collecting client and transaction data, updating financial sub-ledgers and other systems, preparing and delivering reports to internal stakeholders and delivering excellence in responding to client data and transaction inquiries from internal and external partners.

Responsibilities

  • Collects data and other information required for the completion of invoicing and reporting activities of the team which support accurate and timely delivery of client fee invoices to external clients. Updates all related systems.
  • Monitors mailboxes, answers routine and some non-standard questions from internal and external business partners.
  • Produces client data reports used by senior staff, business partners and client service teams. Promptly answers questions related to status and resolution.
  • Maintains supporting documentation and monitors processes related to assigned accounting and reporting activities in accordance with department policies and procedures and the applicable regulatory standards. Assists with the development of operating processes to improve record management and team efficiency.
  • Posts daily client transactions to ledgers. Researches and resolves daily items requiring additional information in order to be posted to ledgers.
  • Expedites customer refunds for processing and identifies obstacles which may impede prompt resolution.
  • Following established procedures, performs simple calculations/manipulations of data to identify unusual patterns. Within established guidelines, corrects the root cause of unusual patterns; escalates critical issues.
  • Supports the implementation of financial system modifications by assisting with user testing, contributing to requirements gathering and documenting process changes.
  • Tracks accounting data and information needed for identifying risks, patterns, or recurring issues.
  • Provides support for internal and external audit requests.
  • Raises issues to more senior staff, collaborating to determine root causes and aids in an appropriate resolution.
  • Ensures compliance to internal controls, policies and procedures, SOX controls as well as working with Enterprise Risk Management to develop or update controls, when necessary.
  • Works collaboratively with business partners in all efforts.

Typical Qualifications

  • Bachelor's degree or the equivalent combination of education and relevant experience AND 3+ years of total relevant work experience

Preferred qualifications

  • Accounting, Finance, Business Administration or related degree
  • Strong Excel skills, including the use of vlookup function and pivot tables
  • Strong attention to detail and ability to manage time well
  • Excellent customer service skills
  • Strong interpersonal, communication and organizational skills
  • Works well independently and in a team environment; comfortable in a matrixed environment; ability to work under pressure to meet deadlines

Job Family: Finance

Job Family Group: Corporate Financial Accounting & Reporting

Track and Level: S3

T. Rowe Price is committed to providing our associates with a comprehensive total rewards benefit program, including wellness, retirement and quality-of-life benefits. Please view What We Offer to see what's available to you.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

Keywords: T. Rowe Price, Baltimore , Client Fee Invoicing Support Specialist, Other , Owings Mills, Maryland

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