Corporate Resource Director of Quality
Company: Post Acute Medical
Posted on: June 12, 2021
Corporate Resource Director of Quality
The Corporate Resource Director of Quality is responsible for
providing support to current corporate leadership by temporarily
being assigned to vacant Director of Quality Management (DQM)
positions. This individual is also responsible for assisting with
orientation of new DQMs, educating on clinical databases, new
acquisitions and development projects. They act as a motivational
servant leader, inspiring performance and a strong message of
communication and teamwork. Works in conjunction with the Corporate
Directors of Quality and Chief Quality Officer reviewing current
and future needs of Post Acute Medical. Coordinate with hospital
leadership to foster a culture of safety and planning activities to
improve patient care and organization functions. Performs other
related duties as assigned or requested. This is an exempt position
and will require frequent travel (up to > 95% of the time).
- When temporarily assigned to a hospital DQM vacancy, will
follow the PAM job description for DQM Works in conjunction with
Chief Quality Officer to review, modify, or create policies that
support and guide the quality care of Post Acute Medical hospitals
following Federal, State, and TJC regulations. Ensures
standardization throughout all Post Acute Medical Hospitals. Works
in conjunction with Chief Quality Officer to review monthly quality
indicators and reviews the improvement/action plans or processes to
correct and improve quality and regulatory indicators. Works in
conjunction with Chief Quality Officer and hospital clinical staff
to assist in implementing quality and regulatory metrics in
specialty programs such as but not limited to: Rehab, Wound Care,
Respiratory, Critical Care, etc. Oversees licensure and
accreditation processes to assure compliance with CMS, TJC and
State standards in order to maintain licensure and accreditation.
Oversees quality infrastructure for new builds and acquisitions to
assure compliance with CMS, TJC and State standards and successful
opening. Works in conjunction with Chief Quality Officer and
quality services of hospitals to assist with the development and
oversight of quality training. Ensures quality data bases and
licensure are in place for new builds and acquisitions. Provides
written reports from site visits to the hospital CEO and leadership
team, and the Chief Quality Officer to include recommendations for
educational opportunities or changes to processes. Recommends
long-range plans for the quality and regulatory services division
to support Post Acute Medical objectives Weekly calls with the
Chief Quality Officer to review hospital data, action plans, and
meet Post Acute Medical objectives.
- Executive Presence: Maintains highest level of professionalism
when representing Post Acute Medical both on and off site.
Leadership: Motivates others. Accepts responsibility. Develops
trust and credibility. Expects honest and ethical behavior of self
and staff. Inclusiveness: Promotes cooperation, fairness and
equity; shows respect for people and their differences; works to
understand perspectives of others; demonstrates empathy; brings out
the best in others and in his/her team. Managing Staff: Coaches,
evaluates, develops, and inspires staff. Sets expectations.
Recognizes achievements. Effectively manages conflict. Aligns
department goals with company goals. Provides feedback, group
leadership. Delegates appropriately. Evaluations completed on time.
Stewardship and Resource Management: Demonstrates accountability
and sound judgment in managing company resources. Appropriate
understanding of confidentiality and company values. Adheres to and
supports company policies, procedures and safety guidelines
Problem-Solving: Identifies problems, involves others in seeking
solutions. Conducts appropriate analysis. Searches for best
solutions. Effectively and efficiently implements appropriate
response to correct problem. Responds promptly and effectively to
new challenges. Decision-Making: Makes clear, consistent decisions.
Acts with integrity in all decisions. Distinguishes relevant from
irrelevant information. Makes timely, appropriate decisions.
Strategic Planning and Organizing: Understands company vision and
aligns priorities accordingly. Measures outcomes. Uses feedback to
redirect as required. Evaluates alternatives. Appropriately
organizes complex issues to desirable resolution. Communication:
Clearly and effectively shares information. Connects with peers,
subordinate employees and all customers. Actively listens.
Demonstrates effective oral and written communication skills.
Negotiates effectively. Quality Improvement: Strives for efficient,
effective, high quality performance in self and the department.
Delivers timely and accurate results. Resilient when responding to
matters that are challenging. Takes initiative to make improvements
Teamwork: Encourages cooperation and collaboration. Builds
effective teams. Works in partnership with others. Is flexible.
Responsive to the needs of others. Personal Development: Maintains
up-to-date skills through involvement with professional
organizations or continuing education.
II. Customer Service
- Maintains the highest level of customer service via courtesy,
compassion and positive communication. Promotes the mission and
vision of Post Acute Medical within the work environment and the
community. Respects dignity and confidentiality by adherence to all
applicable policies and procedures.
III. Health and Safety
- Works in a manner that promotes safety; wears clothing
appropriate to the performance of the job. Follows universal
precautions as appropriate for position; complies with Employee
Health requirements for continued employment Reports unsafe
practices to management. Knows own role in case of an
Education and Training: Current licensure as a Registered Nurse
by the Board of Nurse Examiners of the state of residence, with the
ability to become licensed in all states in which Post Acute
Medical operates. Master's degree in Nursing, Health Administration
or related field preferred. Knowledge of various approaches for
improvement TPS, Lean, PDSA required.
Experience: Minimum of five (5) years of experience in quality
leadership role required. Minimum of three (3) years of experience
in prior multi-facility healthcare administration experience
Knowledge, Skills, and Abilities: Strong quality, leadership,
and management skills along with a high level of initiative and
creative problem-solving. Ability to effectively lead a project
Ability to effectively express ideas and views when speaking or
writing for groups, hospital managers, personnel, and
patients/family members. Ability to write reports, memoranda, etc.
Cognitive ability to gather and analyze data and prepare reports.
Ability to evaluate statistical data and to make various
computations in planning departmental operations and budgets.
Organizational ability to direct and motivate professional and
non-professional staff in performance of all activities. Capacity
to relate to people in a manner to win confidence and establish
support. Organizational skills to prioritize work and use time
effectively with flexibility to adjust to changing priorities and
the various details of the job. Competence in Word, Excel, Power
Point, Outlook and other computer programs. Licensed and able to
drive an automobile. Able to travel using publicly available air
and ground transportation.
Post Acute Medical, LLC (PAM, LLC) is committed to being the
most trusted source for post-acute services in every community it
serves by utilizing experienced and dedicated staff to provide high
quality patient care and customer service. With over 42 Long Term
Acute Care and Rehabilitation hospitals and 16 Outpatient Clinics
currently in operation across the country, we are proud to offer
services including comprehensive wound care, aquatic therapy,
ventilator weaning, amputation treatment, pain management and much
Joining our PAMily allows you to work in a collaborative
environment with colleagues and leadership with exposure to a
variety of patient care levels. Aside from our competitive pay,
generous paid benefit time, and excellent insurance options, you
will also have opportunities for professional growth through our
Education Advancement Program.
We are excited to learn more about you and hope that you
consider joining us on a shared mission to improve the lives of
others by being an integral part of our We Care Program. Please
take a moment to visit us online at www.postacutemedical.com for a
comprehensive look at how we're able to positively impact our local
Post Acute Medical is an Equal Opportunity Employer.
Keywords: Post Acute Medical, Baltimore , Corporate Resource Director of Quality, Other , Baltimore, Maryland
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