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R20035957_3 - Lead Business Transformation Analyst-Life Insurance

Company: TransAmerica Life Insurance Company
Location: Baltimore
Posted on: June 12, 2021

Job Description:

Description :

Job Description Summary

Transamerica has been helping people feel better about the future for more than 100 years, and we're proud of the trust we've earned. But we believe our responsibility goes beyond insurance, investments, and retirement accounts. We're also in the business of helping people improve their financial and personal well-being, so they can add more years to their lives, and more life to their years.

Job Description

What You Will Do: Directs strategic objectives through partnership with business, technology, and project teams to drive Operations transformation initiatives. Aligns focus, efforts and objectives to a higher organizational strategy and applies those strategies to team and individual activities.

What Success Looks Like:

  • Represent Transamerica as a business expert both internally and with external parties with an emphasis in understanding and managing the implementation of digital business solutions and requirements to deliver capabilities across the insurance value chain.
  • Manage sprint scope, planning, and execution driving successful implementations within the Transamerica architecture as well as, dependent and integrated environments with third party administrators and/or distribution partners.
  • Design user stories, business requirements, business process flows, wireframes, data requirements, and other artifacts core to insurance process execution and stakeholder experience and implement including user testing in partnership with Transamerica Technology and / or external technical vendors.
  • Translate business needs into system requirements documentation; provide information to end users in an easy-to-understand way.
  • Encourage and facilitate pods of subject matter experts and stakeholders who are focused on positive outcomes and relationships across the organization.
  • Serve as a point of contact for escalation issues from the third party; help manage the daily monitoring of activity with business and third party.
  • Develop the business case for proposed solutions, including identification of the need, research of the business benefits, the development of proposed solutions and impacts, and related data analysis relative to the business solution, business need or platform.
  • Research and collaborate with stakeholders to uncover factors that may impact business solutions.
  • Conduct gap analysis of the future state vs. current state and report findings.
  • Create cost benefit analysis to support recommendations.
  • Develop and direct project or program roadmaps and solution rollout strategy, across all business areas.
  • Develop a communication plan and present targeted messages to specific audiences.
  • Provide opportunities for knowledge transfer through training and development of others in areas such as operational excellence and productivity improvement.
  • May lead a team of individuals, including hiring and staff development.

What You Need:

  • Bachelor's degree in a business-related field or equivalent experience.
  • Eight years of experience related to business process analysis, business analysis, project management, performance benchmarking, metrics, change management, operational transformation, or strategic alignment.
  • Two years of management experience.
  • Broad knowledge of business operations and in-depth knowledge of three or more of the following key areas: claims, customer service, new business, premiums/billing, Life Insurance product, insurance systems.
  • Communication and interpersonal skills to collaborate with business, technology and project teams.
  • Writing skills to develop communication materials and report research findings in a compelling way.
  • Analytical and research skills.
  • Technical aptitude to identify and document system requirements.
  • Problem-solving and decision-making skills.
  • Ability to push past face value of obstacles and explore solutions from stakeholder or system perspectives.
  • PC proficiency in MS Office.

Preferred Qualifications:

  • Experience working on large scale projects within Operations or Technology.
  • FLMI designation.
  • Change Management or Lean certification.

Working Environment:

  • Office environment.
  • Moderate travel.


Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation.


The salary rate for this position generally ranges between $85,000 - $140,000. This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2.

Bonus Eligibility

This position is also typically eligible for Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion at a rate of 15%.

What You Receive:

A Comprehensive Wealth + Health package. It's our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. As you'll come to discover, Wealth + Health is a central part of everything we do!

Wealth Benefits; Competitive Pay, Bonus, and Benefits Package; Pension Plan, 401k Match, Employee Stock Purchase Plan, Tuition Reimbursement, Disability Insurance, Employee Discounts, Career Training & Development Opportunities, Certification Sponsorship

Health and Work/Life Balance Benefits; Be Well Company sponsored holistic wellness program which includes Wellness Coaching and reward dollars, Parental Leave, Adoption Assistance, Employee Assistance Program, College Coach Program, Back-up Care Program, Paid Time Off to Volunteer, Employee Matching Gifts Program, Employee Resource Groups, Inclusion and Diversity Programs, Employee Recognition Program

Our commitment to inclusion & diversity means that we value differences. We encourage the unique perspectives of individuals and are dedicated to creating a respectful and inclusive work environment.

Keywords: TransAmerica Life Insurance Company, Baltimore , R20035957_3 - Lead Business Transformation Analyst-Life Insurance, Other , Baltimore, Maryland

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