Works in private home or community setting. Supervise to
maintain health and safety. Encourage the development and assist
with daily living skills through active supports. Varied shifts and
some travel within the county are required.
Essential Job Function
Administer medication as ordered by a physician
DSPs must ensure that people receive their medication as
prescribed by their physician. DSPs will work with consumers to
maximize their independence regarding medication
Administering medication within identified time frames and as
ordered by physicians, for those employees that have been med
trained, you are responsible to communicate with fellow team
members, as well as support staff of times of medications to be
administered during your shift.
Correctly documenting medication on the medication log.
Ensuring all medication and appointment logs are thoroughly and
Ensure medications are refilled from pharmacy in a timely
Count and document controlled substances
Ensure medications are stored properly and kept in a locked
Monitor consumers for side effects of medication errors.
- Document all medication errors.
Maximize Safety of Others
DSPs work in the homes and have frequent direct contact with the
individuals. DSPs must be observant for safety issues, correcting
what they can and reporting what they cannot correct to management.
Closely supervising consumers in the community who do not have
traffic safety skills.
Keep hot water temperature below 120 degrees Fahrenheit.
Conducting and recording fire drills.
Monitor and replace smoke detector batteries.
Make sure seat belts are worn when in vehicles.
Shovel snow on sidewalks.
Report any suspicion of abuse.
- Follow universal precautions and exposure control plan.
Meet the needs of people receiving services
All services provided are individualized based on the needs of
the consumers. Because consumers needs vary, what is provided is
dependent on each individual's unique circumstances. Some people
may need hands on assistance, while others may need only
supervision or reminders to carry out tasks. Examples include:
Assist with bathing, dressing, tooth brushing, and other
personal care activities.
Accompany residents to medical/ dental appointments and ensure
recommendations are recorded and followed.
Administer and record medications
Prepare and serve nutritional meals.
Encourage recreational activities based on the person's
Accurately document and assist with finances of individuals.
Teach skills to individuals.
Assist residents to be involved in the community.
Implement and document goals/ intervention plans.
Work hours based on best interest of residents.
- Transfer persons who use wheelchairs to their bed/ toilet.
Maintain Household Operations
The DSP will involve the consumer in all household operations,
encouraging them to be as independent as possible. The DSPwill work
alongside consumers and ensure high standards are met by completing
tasks, should the consumer be unable to completely perform the
Communicate with Others
The DSP needs to become an expert on their assigned residents
and program sites. Information needs to be communicated in a
timely, accurate and professional manner for the services to run
smoothly. Communication includes both verbal and written
Keep support staff informed of important information.
Interact positively and professionally with consumers.
Interact respectfully with parents, case management, day program
representatives, neighbors, and significant others.
Report and document incidents.
Correctly implement E-Time system.
Report and document medication errors.
Appropriately use the emergency backup system which includes
speaking directly with a supervisor to receive permission to miss
Assist on-call support staff with filling hours in order for you
to miss work.
Document intervention plans and complete all other paperwork as
File documents in consumers files
- Be honest
To Implement and follow all regulations:
The DSP must be familiar with all regulations. They are
responsible to provide services in a manner consistent with
regulation and report areas where correction is needed.
To Utilize TLC's Policies and Philosophies:
The DSP must be familiar with TLC's policies and procedure
manual and agency philosophies. Agency philosophies include
behavioral psychology, positive approaches, person centered
planning, normalization, social role valorization, and everyday
To be flexible and dependable:
The DSP must be flexible and dependable with their schedules in
order to meet the needs of the consumer and agency. This includes
arriving to work on time, covering for sick co-workers, being at
work during inclement weather and not doing personal activities
while working. DSPs are required to assist in finding their own
coverage when they use paid time off.
Create a positive culture for all employees to work in:
Encourage all employees to build a positive culture through
their work and actions.
Provide a positive environment of learning and growth for all
Encourage employees to discuss issues and resolve them when
Enter situations with a positive attitude.
Communicate effectively with all employees of TLC in order to
meet the needs of the individuals in our service.
- Model exemplary leadership to all those internally and
a. Be flexible and dependable.
b. Promote a positive culture for all employees to work in.
c. Hold yourself and others accountable for their actions.
d. Work to create a culture of inclusiveness for everyone.
e. Treat everyone with dignity and respect.
f. Engage in trainings either at TLC or elsewhere.
Communicate effectively and respectfully to all internal and
Administration/Office Skills Required:
Use of personal computer, tablet or mobile device, use of email,
and ability to adapt and learn new software.
- Office equipment, e.g., copier, fax, phone system and use good
written and/or communication and telephone etiquette.
Education: High school diploma or GED
Age: Eighteen years of age or older
Ability to Drive: Valid PA Driver's license
Clearances: Act 13 and 33 Clearances
Health: Certification from a licensed independent practitioner
that you are free of contagious disease.
The duties below are some examples of what might be additionally
required but are NOT limited to those listed.
Capable of travel to various meetings in the community.
Complete additional jobs as assigned.
Superior judgment and reasoning.
Ability to handle the physical demands of interacting with
consumers (see above) or the ability to understand consumer's
behavior and use good judgments to mitigate personal risk.
Ability to drive and transport consumers in a company
- May be requested or required to follow supervisory direction
from an Executive Officer (such as Executive Director) that keeps
within the code & conduct of the Organization to better assist the
organization, community, consumer or other associate.
Possible Additional Duties & Assignments:
The employee is frequently required to stand, sit and walk.
Frequently use hands to finger, handle, reach with arms and
hands below or at waist level and ABOVE shoulder height.
Occasionally be able to pull, push, lift, carry.
Occasionally be able to stoop, squat, kneel, crouch, crawl
Constantly be able talk or communicate, hear, taste or
Specific vision abilities may include close vision; color vision
and the ability to adjust focus.
Occasionally be exposed to all outside weather conditions, dust
and fumes while working with residents and staff.
- Noise level in the work environment may vary from quiet,
moderate to occasionally loud, but shouldn't exceed 85 dBA or
require the use of ear protection, (unless otherwise stated & will
OCCASIONALLY-0-35% OF TIME FREQUENTLY-36-74% OF TIME
CONSTANTLY-75% OF TIME
Necessary skills/requirements to perform task examples may
include but are NOT limited to:
- MUST be able to lift and/or move at least 50 lbs. pounds in
order to assist in life skills, such as bathing, bringing in
groceries, physical rescue, and wheelchair assistance.
- Weight ABOVE 50 lbs; where assistance is needed, help will be
provided for team lift or use of device/tool such as dolly, jack,
belts, lifts or as prescribed by ISP.