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Responsible for the day-to-day administration of the Quality
Management System on accounts of diverse scope and magnitude
including adherence to company and industry standards. Provides
regular and proactive communication to customers and Ryder
management. Supports continuous improvement efforts as needed
Designs, implements, maintains and audits the Quality Management
System based on established company and/or industry standards.
Implements a standardized corrective action system
Reports the effectiveness of the Quality Management System at
regular management meetings
Supports regulatory compliance and certification
Assists in implementing and maintaining Customer Satisfaction
Performs all functions related to Quality Assurance for a
start-up or expansion
Engage the operations team and the customer to ensure
achievement of business objectives
Supports Continuous Improvement deployment using fundamentals of
Lean and Six Sigma
Provide training on Quality Assurance topics to identified
Works on problems of diverse scope where analysis of data
requires evaluation of identifiable factors
Applies judgment within generally defined practices and policies
in selecting methods and techniques for obtaining solutions
May lead Continuous Improvement projects as necessary
Exerts some influence on the overall objectives and long range
goals of the organization
Managing Diversity & Inclusion
Performs other duties as assigned.
Bachelor's degree Business/Engineering/Supply Chain or minimum
of 8 years of related work experience.
Seven (7) years or more experience Operational Management
Five (5) years or more experience Quality Management/Process
Ability to create and maintain professional relationships within
all levels of the organization (peers, work groups, customers,
supervisors). Comfort around higher management
Ability to build strong customer relationships.
Effective leadership skills. Decision quality, managerial
Friendly and service-oriented. Approachability
Seeks to acquire knowledge in area of specialty.
Highly thorough and dependable. Perseverance, integrity and
Demonstrates problem solving skills.
Develops and delivers effective presentations. Business
Builds and manages effective teams. Ability to direct others
Ability to be comfortable and effective with issues that lack
clarity, structure or certainty.
Strong verbal and written communication skills.
Ability to work independently and as a member of a team.
Flexibility to operate and self-driven to excel in a fast-paced
Capable of multi-tasking, highly organized, with excellent time
Detail oriented with excellent follow-up practices
MS Office; advanced level.
MS Project Internal Audit/Corrective Action Systems software
(e.g. JKT); advanced level; preferred.
Process Mapping and Standard Operating Procedures documentation
and Project Management; advanced level; preferred.
Certified Six Sigma Green Belt (1 Year, preferred).
Other ASQ's Certified Quality Auditor (1 Year, preferred).
\#LI-Post #INDexempt #FB
Job Category: Quality
Ryder is proud to be an Equal Opportunity Employer and Drug Free
workplace. All qualified applicants will receive consideration for
employment without regard to race, religion, color, national
origin, sex, sexual orientation, gender identity, age, status as a
protected veteran, among other things, or status as a qualified
individual with disability.
Requisition ID: R29014
Job Type: Full time
Ryder operates behind the scenes, managing critical fleet,
transportation and supply chain functions for over 50,000
customers, many of which make the products that consumers use every
day. When you choose Ryder, you get access to industry-leading
technology, one of North America’s largest fleet of trucks, an
expansive infrastructure of maintenance facilities and warehouses,
and some of the most talented people in the industry.