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Quality Manager

Company: Ryder System
Location: Baltimore
Posted on: July 24, 2021

Job Description:

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide (https://rydersystems.service-now.com/sys\attachment.do?sys\id=a39f83621bd99050632a4223cd4bcb91) .

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

You are the driving force behind our company.

Start your career with Ryder today!

SUMMARY

Responsible for the day-to-day administration of the Quality Management System on accounts of diverse scope and magnitude including adherence to company and industry standards. Provides regular and proactive communication to customers and Ryder management. Supports continuous improvement efforts as needed

ESSENTIAL FUNCTIONS

Designs, implements, maintains and audits the Quality Management System based on established company and/or industry standards. Implements a standardized corrective action system

Reports the effectiveness of the Quality Management System at regular management meetings

Supports regulatory compliance and certification requirements

Assists in implementing and maintaining Customer Satisfaction Management Process

Performs all functions related to Quality Assurance for a start-up or expansion

Engage the operations team and the customer to ensure achievement of business objectives

Supports Continuous Improvement deployment using fundamentals of Lean and Six Sigma

Provide training on Quality Assurance topics to identified employees

Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors

Applies judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions

ADDITIONAL RESPONSIBILITIES

May lead Continuous Improvement projects as necessary

Exerts some influence on the overall objectives and long range goals of the organization

Managing Diversity & Inclusion

Performs other duties as assigned.

EDUCATION

Bachelor's degree Business/Engineering/Supply Chain or minimum of 8 years of related work experience.

EXPERIENCE

Seven (7) years or more experience Operational Management

Five (5) years or more experience Quality Management/Process Improvement

SKILLS

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). Comfort around higher management

Ability to build strong customer relationships.

Effective leadership skills. Decision quality, managerial courage

Friendly and service-oriented. Approachability

Seeks to acquire knowledge in area of specialty.

Highly thorough and dependable. Perseverance, integrity and trust

Demonstrates problem solving skills.

Develops and delivers effective presentations. Business acumen

Builds and manages effective teams. Ability to direct others

Ability to be comfortable and effective with issues that lack clarity, structure or certainty.

Strong verbal and written communication skills.

Ability to work independently and as a member of a team.

Flexibility to operate and self-driven to excel in a fast-paced environment.

Capable of multi-tasking, highly organized, with excellent time management skills.

Detail oriented with excellent follow-up practices

KNOWLEDGE

MS Office; advanced level.

MS Project Internal Audit/Corrective Action Systems software (e.g. JKT); advanced level; preferred.

Process Mapping and Standard Operating Procedures documentation and Project Management; advanced level; preferred.

LICENSES

Certified Six Sigma Green Belt (1 Year, preferred).

Other ASQ's Certified Quality Auditor (1 Year, preferred).

TRAVEL

1-10%

\#LI-Post #INDexempt #FB

Job Category: Quality

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

Requisition ID: R29014

Job Type: Full time

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

\#wd

Keywords: Ryder System, Baltimore , Quality Manager, Other , Baltimore, Maryland

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