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Dispatch Coordinator

Company: SecurityHunter
Location: Windsor Mill
Posted on: September 16, 2021

Job Description:

Assist and coordinate maintenance and warranty service requests via telephone, email, and website

Prepare documents, status reports, work plans, and service tickets

Coordinate service visits with subcontractors and technicians ability to dispatch for field work

Proper coordination with field technicians to ensure services are complete and all paperwork is received

Must be able to interface with subcontractors, project managers, engineers, procurement, contract administrators, and other staff members effectively and professionally

Create and track program Change Order Requests and Billable Service Requests or Quotes

Assist with program scheduling

Associates or bachelors degree

Technical knowledge of electronic security systems and or IP networking (highly preferred)
1+ years of customer service and or technician support experience

Experience with administrative operations including spreadsheets, scheduling, reporting, and record keeping

Proficient in Microsoft Excel, Microsoft Word, Outlook, and PowerPoint

Strong written and verbal communication. MUST be reliable and professional

Keywords: SecurityHunter, Baltimore , Dispatch Coordinator, Other , Windsor Mill, Maryland

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