Front Desk Associate
Company: Hampton Inn & Suites Baltimore Inner Harbor
Posted on: November 22, 2021
OTO Development is pleased to announce a wonderful opportunity
for a Front Desk Associate.
What will you be doing most days?
- Assist guests in the check-in and check-out procedure, as well
as, throughout the entirety of their stay
- Work proficiently on the hotel's electronic reservation system,
as well as, other computer programs to ensure a seamless
- Handle all financial matters - including credit card and cash
transactions - securely, accurately, and with the utmost
- Anticipate guests' needs and go out of your way to maximize the
- Work collectively with other team members to foster a
hospitable, approachable, and customer-focused environment for our
What are the requirements for this position?
- You love working with people and will go above and beyond for
each guests' needs
- You work well with others and enjoying working and being part
of a team
- You have excellent oral, written, and interpersonal
- You are not just a problem solver, but also a solution finder
and will do anything to ensure the best experience for our
Physical Requirements for this Position
This is a physically demanding position. You must be comfortable
standing, sitting, walking, bending, lifting, and squatting for
extended periods of time.
This position would require little to no travel outside the
property and surrounding area.
OTO Development (OTO) is a one of the fastest growing hotel
management companies in the lodging industry. As an industry
leader, OTO develops, owns, and operates award-winning
select-service hotels in key markets across the U.S. with brand
partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked
on INC. 5000's list of Fastest Growing Private Companies and in
2018 was certified as a high-trust, high-performance workplace by
the independent analysts at Great Place to Work Institute. We would
love for you to join our team!
Position: Front Desk Associate
Position Reports to: General Manager
Keywords: Hampton Inn & Suites Baltimore Inner Harbor, Baltimore , Front Desk Associate, Other , Baltimore, Maryland
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