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Kids Afterschool Instructor (Martial Arts, Dance, Stepping, Gymnastics)

Company: Charm City MMA
Location: Baltimore
Posted on: November 26, 2022

Job Description:

We are a growing martial arts company that offers its team members part time positions, upward mobility, bonus options, and a world class training environment.

*Requirements: *

* Excellent leadership and management skills to build and develop an inspiring atmosphere for members and the team.
* Excellent sales and customer service skills required that translate into a business mindset.
* Goal-oriented, and the desire to earn a professional wage is a must.
* Ability to learn and use our software system.
* Ability to stand or sit for up to 8 hours throughout the workday.
* Maintaining flexibility to work mornings, days, evenings, and weekends as business needs dictate.
* Must be fluent in English and have excellent written and verbal communication skills.
* Must be able to work under pressure and meet tight deadlines.
* Must have proficient computer skills and familiar with using several Social Media platforms
* A willingness to not accept mediocrity and a desire to always improve.
* Daily and/or occasional travel may be required RESPONSIBILITIES.
* Exceeding sales goals and managing operational budgets.
* Assumes responsibility for developing and improving selling & enrollment skills for self and team.
* Recruitment, in-studio training, development, and management of some key team members
* Grow and develop local B2B relationships to enhance membership benefits.
* Build and enforce membership community mindset in studio and online.
* Execute our sales process for lead generation, follow up, and membership enrollment.
* Emphasize and enforce objectives of Charm City MMA as a fitness and wellness provider
* Present available services and products to our current members
* Initiate and participate in local and corporate special events (health fairs, grand openings, contests, community and B2B events) to promote Charm City MMA.
* Other duties as assigned.

*Responsibilities: *
*Incoming Call Duties: *

* Answering the telephones for all incoming calls in an executive manner. Taking messages and delivering them in a timely fashion to the appropriate person
* Checking messages that may have been left on the machine, and distribute appropriately.
* Keeping track of referrals, i.e., from online trials, a friend, an advertisement, etc.
* Setting appointments for the Introductory lessons
* Problem solves any membership questions or concerns

*Outgoing Call Duties: *

* Calling on past due memberships or down payments and getting another method of payment.
* Lead calling and setting appointments for the Introductory lessons.
* Must be able to handle objections from cold calling.
* Every week. a non-attendance report must be run, and student should be called to reinforce attendance for optimal results

*Providing Executive Assistance to Parents/Students, and Other Staff Members: *

* All parents/students must be greeted with a "Hello".
* You must handle any membership complaints/compliments.
* Renewing members before expiration
* Update any membership changes.
* Must be capable to fill out any membership agreement.
* Enter new leads into software for accurate reporting

*Maintaining and Managing the Pro Shop: *

* The Pro Shop must be clean and organized always.
* Ringing up new sales / returns
* Closing out / opening the cash drawer
* Keeping track of low items / special orders and ordering with appropriate vendors

*Office Maintenance: *

* Inventory of office supplies, and picking up what is needed.
* Dealing with maintenance issues, i.e., broken mirrors, office equipment, etc. and setting appointments to have them fixed.
* Ordering any office equipment or supplies if needed.
* Providing service to any employee in need of help
* Make sure the front desk area is always neat and clean.

*Marketing the School: *
Execute lead generation systems provided in monthly marketing plan, advertising and promotions.

*Management Manual: *
Follow and complete daily task and business statistics tracking in the Management Manual.

*New Enrollments / Upgrade Responsibilities: *

* Accomplishing new membership monthly goals
* Accomplishing upgrade goals for all upgrade programs

*Selling Program Packages: *

* Accomplish membership and equipment package revenue goals.

*Revenue Goals: *
Meeting revenue goals through the following, equipment packages for new and upgrade membership sales, in addition to miscellaneous pro shop sales, testing fees and events.*Developing Suggestions, Ideas, and Improvements: *

* Giving feedback from any parents/students for improvements to the school or classes
* Developing strategy and bringing high level ideas to ownership

Job Type: Part-time

Salary: $25.00 - $35.00 per hour

* Employee discount
* Flexible schedule
* Paid time off
* Professional development assistance
* Monday to Friday
Supplemental pay types:
* Commission pay

Ability to commute/relocate:
* Baltimore, MD 21224: Reliably commute or planning to relocate before starting work (Preferred)

* High school or equivalent (Preferred)

* Martial arts: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Charm City MMA, Baltimore , Kids Afterschool Instructor (Martial Arts, Dance, Stepping, Gymnastics), Other , Baltimore, Maryland

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