Salesforce Administrator
Company: Rekor Systems Inc
Location: Columbia
Posted on: January 27, 2023
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Job Description:
This is a hybrid role, with on-site time at our office in
Columbia, MD.
Intelligence Driven Innovation.
Rekor Systems, Inc., (NASDAQ: REKR) is a trusted global authority
in the development and implementation of intelligent infrastructure
focused on addressing critical challenges across public safety,
transportation management, and urban mobility markets. We believe
that the intelligent infrastructure industry is at the epicenter of
converging forces that will drive profound changes in the way
government agencies, law enforcement and businesses operate and
collaborate today and in the future. With our 'Rekor One' roadway
intelligence engine as our foundation, we collect and transform raw
data into actionable insights that gives governments and businesses
a comprehensive picture of roadways, vehicles, pedestrians,
traffic, incidents, while providing an intuitive environment that
makes collaboration across teams and organizations easy. Rekor
leverages computer vision, machine learning, and big data analytics
to drive AI-enabled IoT solutions ('AIoT') on the edge of the
network with unparalleled speed, accuracy, and agility. With our
disruptive AI-powered technology, integrated hardware and software
solutions, and state of the art machine learning models, we deliver
actionable insights and transformative impact that increase roadway
safety, efficiency, and sustainability for our customers and
citizens, while enabling safer, smarter, greener, and more
equitable cities and communities.
Our employees represent the best and smartest top talent in our
industry, and we select individuals to be a part of our team who
help to define our culture and success. Rekor's Values and
Leadership Principals are: People First, Customer Success, Earn
Trust, Deliver Impact and Think Big and Bold! Learn more by
visiting www.rekor.ai .
Position Summary
As the Salesforce Administrator, the ideal candidate will be
responsible for leading, managing and owning our Salesforce
platform to include CRM setup, understanding the sales opportunity
management process, learning our business objectives, and serving
as the owner for platform improvements and optimization. The
successful candidate will be familiar with lead and sales
management processes, and integration of Salesforce with other
business functions (i.e. Operations, Fulfillment, Support, and
Finance).
The Contribution:
Administration of Salesforce, including change management,
governance, communicating priorities and manage all aspects of
Salesforce related projects
Serve as the liaison for stakeholders at all levels. Translate
technical and business information into sales professional
terms
Lead user and license manager including new user setup/deactivation
and management of roles, profiles, hierarchy/forecasting,
permissions, public groups, and sharing rules
Administer configuration changes including: Workflow, Process
Builder, Flow, assignment rules, approval processes, fields, page
layouts, record types, dynamic layouts, apps, actions, custom
settings, mobile administration, dashboards, and reports
Identify and gather requirements and translate those into scalable
solutions with a focus on exceptional user experience and industry
best practices
Develop platform roadmap and define priorities
Data management to improve Salesforce data quality, implementing
rules and automation as needed
Develop technical documentation and trainings
Deliver training to all end users; monitor and improve user
adoption; communicate any changes made to the platform
Identify unused or underutilized platform features
Manage our sandbox environment
Management of integrated applications and third-party suppliers
including Salesforce Field Service, CPQ, DocuSign, Hubspot,
etc.
Ideal Profile:
A highly energetic and customer focused individual who is
knowledgeable about and/or interested in the transportation
technology industry and business savvy to deliver state of the art
cutting edge technology solutions for our customers. You're looking
for a progressive, entrepreneurial, fast paced, vibrant, flexible
working environment where you can pursue your career interests and
achieve your full potential. You bring to the organization the
following:
Bachelor's degree or equivalent professional qualification and
Sales Operations related experience
Strong Salesforce product knowledge and at least 3+ years and
ideally 5+ years of hands-on experience with administration of
Salesforce to include Sales Cloud, Field Service, and CPQ
Certified Salesforce Administrator strongly preferred
Experience implementing Salesforce configuration changes with a
proactive attitude for enhancing the platform
Excellent relationship-building skills and ability to be a liaison
with stakeholders at all levels
Strong training skills including the ability to translate
requirements into technical solutions
Confident to train in person and virtual end users
Experience in change management and governance
DevOps/release management experience
Proficiency with MS Office Suite
Knowledge of triggers/Apex code
PI201869773
Keywords: Rekor Systems Inc, Baltimore , Salesforce Administrator, Other , Columbia, Maryland
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