Customer Engagement Specialist, Truck & Upfit - Hybrid

Company: Element Fleet Management
Location: Baltimore
Posted on: January 27, 2023

Job Description:

**_Get started on an exciting career at Element!_**

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

**What We Need**

We are looking for a **Customer Engagement Specialist,** **Truck & Upfit** who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization.

**Are you:**

+ Self-motivated and show initiative to act and accomplish objectives?

+ Organized and ensure high-quality results in your work?

As the **Specialist** **,** **Truck & Upfit** you will create chassis and upfit specifications for Class 1 through 5 vehicles by working with suppliers to generate price quotes for clients. Assist Clients, Prospects, internal customers, and sales team with all truck related application engineering and upfitting issues. Ensure all vehicles are configured in compliance with company policy and industry standards.

**A Day in the Life**

+ Create chassis and upfit specifications for Class 1 through 5 (Light Duty) vehicles by working with suppliers to generate price quotes and profiles for customers.

+ Assist customers/clients (prospects included) and Sales Team with all truck related chassis specification and upfitting issues including review of customer vehicle specifications and provide guidance for improvements

+ Provide cross-functional, cross-business support and guidance for Maintenance, Sales and Customer Service regarding upfit vehicles

+ Develop and maintain key relations with OEM (Original Equipment Manufacturer), Dealer, upfitter and other suppliers

+ Provide departmental leadership and expertise

**Requirements**

+ Bachelor's or technical degree in business, engineering or other industry-related discipline preferred

+ Minimum of 3 years of experience with truck & commercial vehicle specing - chassis and upfitting

+ TMI Certification, ASE Certification, NTEA affiliation, SAE Member or other industry-related affiliations preferred

+ Proficiency in various MS Office software applications, including Word, Excel, PowerPoint

+ Ability to work a hybrid work location schedule from either our Hopkins, MN or Sparks, MD office

\#LI-SJ1

\#LI-Hybrid

**What's in it for You**

--- A culture of innovation, empowerment, decision-making, and accountability

--- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness

--- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

--- Hybrid work environment for most positions

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

_Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to_ _talentacquisition@elementcorp.com_ _or call (800) 665-9744._

Element Fleet Management is the global leader in the fleet management industry, providing a full suite of customized services and consulting for our clients with commercial vehicle fleets. We offer our clients everything from streamlined vehicle purchasing and technology solutions to personalized driver safety resources. We simplify fleet management so that our clients are free to achieve their business goals, knowing that their vehicles are in good hands.

Keywords: Element Fleet Management, Baltimore , Customer Engagement Specialist, Truck & Upfit - Hybrid, Other , Baltimore, Maryland