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Non IT Project/Program

Company: TTI of USA, Inc.
Location: Baltimore
Posted on: March 19, 2023

Job Description:

The Senior Project Manager will be responsible for the successful management and execution of enterprise wide, cross-functional, strategic programs that are of moderate to high risk and complexity. The Senior Project Manager work under the direction of a Program Manager.
- has experience with Digital (online marketing and the customers experience piece of online tools)
- has experience working with Marketing and Digital people
- has financial services industry experience ideally with financial advisors
- has experience with agile projects

This position will be split 50/50 across two projects: CMAC (Commercializing Multi-Asset) and RI Insured (Retirement Income Insured).


Required Qualifications:

-Professional skills:
Demonstrated fluency with both waterfall and agile project management, as well as the SDLC
Strong knowledge of the PMBOK
Experience with business process improvement approaches (e.g., Lean Six Sigma)
Fluency with Microsoft Office suite and SharePoint
Fluency with Microsoft Project or similar project management software

College degree

Minimum 5 years in the financial industry
Minimum 10 years as a project or program manager, managing projects in excess of ***M
Minimum 5 years managing teams of project professionals and large matrixed teams at all levels of the organization

-Soft skills
Insatiable intellectual curiosity
Superlative communication, both verbal and written (textual and visual)
Powerful analytical and consultative mindset, offering clients multiple well-developed options to solve business problems
Obsession with delivering value for customers
Outstanding client relationship management skills
Ability to work well with diverse teams (differing backgrounds, business and technical areas, experience, and geography)
Human-centric approach to change management

Preferred Qualifications:
Experience leading global teams preferred

-Education and certifications
MBA preferred
PMP certification preferred
PgMP certification preferred
Change management certification (e.g., ProSci) preferred

-Technical skills
Miro, Microsoft Visio, or similar diagramming software preferred
Jira or similar task management software preferred

Principal Responsibilities:

Manage projects (90%) -
Deliver business value. Lead matrixed teams of project management professionals and subject matter experts to effectively deliver expected outcomes for multiple interrelated projects.
Plan projects. Together with the program manager, sponsors, and stakeholders, plan across multi-year projects: schedule, scope, cost, resourcing, and interdependencies.
Facilitate problem solving. Manage meetings so that they produce expected outcomes. Communicate (verbally and in writing) to all levels of colleagues in ways that support problem solving and planning. Seek consensus wherever possible. Debate opinions, test understanding, and clarify judgments. Bring conflict into the open empathetically. Explain the context of multiple interrelated situations, ask probing questions, and solicit expert advice prior to making recommendations or taking action.
Analyze data. Evaluate sources, and collates and compares findings for bias, omission and accuracy. Conduct objective analysis. Prioritizes information by source.
Monitor and provide status. Deploy resources (time, people, systems) to monitor projects and provide status reports.
Communicate constantly. Maintain effective communication. Share ideas, issues, and opportunities, and build a culture of information sharing.
Manage risk. Track and review risks and issues. Proactively conduct business review meetings and take corrective action.
Coordinate with other projects. Actively promote alignment and compliance with other related programs and projects, as well as with internal dependencies such as risk and compliance.
Promote continuous improvement in project management. Involve peers and team members in analyzing strengths and weaknesses in performance. Improve efficiency by leading and piloting new approaches.
Build relationships. Lead collaborative partnerships across multiple business units and functions. Network internally and externally on areas of interest and concern.
Model exemplary behavior and high standards. Act as a role model for a culture of superior standards, on-time, on-budget delivery, and high quality. Holds self and team members accountable for achievements, publicly recognizing successes.

Develop enterprise project management talent and capabilities (10%)-
Build broad organizational capabilities related to effective program and project management and adoption of the Enterprise Change Offices best practices.
Act as a thought leader across the enterprise on program and project management matters. Promote and personally increase cross-business unit collaboration and knowledge sharing.
Serve as a role model to others. Coach, develop, and mentor direct and indirect reports.
Support the organizations talent management and diversity goals.

Internal Working Relationships:
Business Sponsors: Be accountable to sponsors for successful execution of program. Work closely with business sponsors to ensure that the program deliverables meet the business needs and are prioritized and resourced appropriately. Additionally, provide status and proactively identifies alternative solutions that may decrease the overall program risks.
Project professionals: Provide guidance, direction, and timely feedback to project professionals regarding their performance. Resolve issues escalated.
Subject matter experts: Collaborate with subject matter experts from the business and Technology to design solutions, plan projects, track progress, and manage quality.
External Working Relationships:
Vendors: Clarifies requirements for vendors services and products. Works with vendors to identify interdependencies, schedules, and acceptable standards.
Consultants: Manages project managers and business process engineering consultants as needed.
Industry Groups: Actively participates in industry groups and networking forums to ensure that the firm benefits from the latest thinking and best practices within the industry.
Challenges and Decision Making:
Challenges -
Accountable to define project strategies, roadmaps, goals and objectives that align with the firms primary business strategies. Execute on projects and initiatives within the assigned portfolio to deliver on business vision, strategies and value within agreed-upon constraints of budget, schedule, and process/functionality.
Keep constant and open lines of communication with business sponsors to ensure awareness of changing needs and demonstrate flexibility to manage and adjust plans appropriately.
Identify organizational impacts and changes required to realize gains in efficiency.
Decision Making -
Manage interrelated projects to maintain transparency and control over the triple constraints of time, scope, and cost, while actively managing risks and changes.
Ensure appropriate business resources and process re-engineering resources are assigned to effectively define future data and process flows and get the appropriate signoffs and approvals.
Identify and work with program /project management teams and business partners to ensure that project plans are aligned with the program goals and objectives and that project interdependencies are identified and scheduled appropriately.

Quantitative Data-
Indirectproject managers, project planners

Quantitative Aspects-
The Senior Project Manager is responsible for programs and initiatives with associated budgets valued at upwards of ***-5 million annually.

Will this role communicate with external clients? No
Will the communication with clients be in order to obtain or retain business (i.e., will the position participate in prospect/sales or due diligence meetings?) No
Will this position supervise positions that are deemed covered? No

Keywords: TTI of USA, Inc., Baltimore , Non IT Project/Program, Other , Baltimore, Maryland

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