Customer Service Representative
Company: Careerbuilder-US
Location: Columbia
Posted on: March 19, 2023
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Job Description:
Summary
Shamrock Solutions LLC is seeking an outgoing, high-energy, and
multi-tasking individual to become part of our Customer Service
Team.Our Customer Service Representatives are responsible for the
day to day processing of customer orders. This includes taking and
making calls to/from customers; processing orders; scheduling
pick-ups, working with Shamrock Solutions LLC and Warehouses to
ensure customer orders are filled. It also includes phone support
for branch employees and the traveling sales team.This position is
our front line, direct contact to the customer. Our Customer
Service Reps are outgoing, polite, courteous, organized and
professional at all times in efforts to make the customers
experience pleasant and satisfying, while also keeping Shamrock
Solutions LLC interest in mind. Organization, multi-tasking,
administration, and telephone etiquette is required for this
position.KNOWLEDGE, SKILLS, & ABILITIES:Experience using
AccPac/Sage is a plus, but not required
Must have the ability to work with patience and courtesy in
customer relations
Must have the ability to communicate effectively, both verbally and
in writing
Ability to think quickly and logically to ensure expedient response
to customer inquiries
Must have strong organization and multi-tasking skills
Enter information into multiple screens while listening to
information from customers
Must be familiar with a Computer, Emailing and able to work with
Microsoft Excel and Word software
If you believe you have what it takes to join our team, please send
us your resume along with a brief paragraph explaining why we
should hire you.Job Type: Full-timePay: $25.00 - $29.00 per
hourBenefits:401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:8 hour shift
Monday to FridaySupplemental pay types:Bonus payWork Location:
Remote
Keywords: Careerbuilder-US, Baltimore , Customer Service Representative, Other , Columbia, Maryland
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