Part Time Grocery Clerk- SHOPPERS Food ( Mondawmin, Baltimore)

Company: Cub Foods
Location: Baltimore
Posted on: May 28, 2023

Job Description:

JOB TITLE: Dairy Clerk/Food Clerk

DEPARTMENT: Dairy


-


Brief Description of Job Duties


Provides prompt, efficient and friendly customer service. Rotates and replenishes dairy and/or frozen merchandise and ensures highest quality standards are met. - Unloads product from trucks to store in coolers and freezers. -


WORKING RELATIONSHIPS:


Accountable and Reports to (Job Title):
Store Director, Assistant Store Director, Dairy/Frozen Food Manager, Assistant Dairy/Frozen Food Manager, PIC


PRIMARY RESPONSIBILITIES:

• 
  
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  
• Assists customers by: (examples include)
  
  • 
    
  • escorting them to the products they're looking for
    
  • securing products that are out of reach
    
  • loading or unloading heavy items
    
  • making note of and passing along customer suggestions or requests
    
  • performing other tasks in every way possible to enhance the shopping experience.
    
  • Answers the department telephone promptly when called upon, and provides friendly, helpful service to customers who call.
    
  • Rotates and replenishes merchandise and ensures highest quality standards are met.
    
  • Unloads trucks and places product in appropriate storage area.
    
  • Straightens and conditions product on sales floor and refrigerated cases.
    
  • Ensures cleanliness in the department cleans off the cases, sweeps the floor, etc.
    
  • Builds end caps display and fills through the week as necessary.
    
  • Orders product and supplies that are requested by department manager.
    
  • Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.
    
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
    
  • Adheres to company policies and individual store guidelines.
    
  • Reports to work when scheduled and on time.
    
  • Checks invoices against delivered product when asked.
    
  • Responsible for proper inventory control (pricing, ordering, stocking).
    
  • Protects associates and customers by removing potential hazards from the sales floor and parking lot in a timely manner.
    
    
    SECONDARY RESPONSIBILITIES: (These are considered occasional in nature)
    
    
    
    • 
      
    • Participates in the physical inventories.
      
    • Assists in other areas of store as needed.
      
    • Performs other job related duties and special projects as required.
      
      
      SKILLS AND ABILITIES REQUIRED TO PERFORM JOB:
      
      
      
      • 
        
      • Must have the ability to solve practical problems.
        
      • Ability to do simple addition and subtraction; copying figures, counting and recording.
        
      • Must be able to understand and follow verbal or demonstrated instructions; request supplies orally or in writing.
        
      • Visual requirements include clarity of vision at a distance of less than 20 inches to less than 20 feet, with color vision and depth perception.
        
      • Must be able to work shifts varying in length and times, including nights, weekends and holidays.
        
        -
        
        
        
        
        WORKING CONDITIONS:
        
        
        This position is exposed to continuous noise and temperature extremes, frequent dampness, and occasionally exposed to equipment movement hazards. This is a fast paced work environment.
        
        
        EQUIPMENT USED TO PERFORM JOB:
        
        
        Box cutter, two wheeler, stock cart, ice cream carts, intercom, trash and cardboard compactor, calculator, pallet jack, Telxon, power pallet jack, fork lift and dairy crate hook.
        
        
        CONTACTS:
        
        
        Has daily contact with co workers, suppliers/vendors and customers.
        -
        Physical Requirements for an 8 Hour Workday
        
        
        
        
        
        Activity
        (at one time)
        
        
        Min.
        
        1hr
        
        2hr
        
        3hr
        
        4hr
        
        5hr
        
        6hr
        
        7hr
        
        8hr
        
        
        Standing
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        
        ---
        
        
        Sitting
        
        ---
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        
        
        Walking
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        
        ---
        
        
        Visual Acuity (i.e., reading a computer
        
        -
        
        -
        
        ---
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        -
        Hand Movement
        
        
        
        
        
        Activity
        
        Right, Left, or
        Both hands
        
        Not at all
        
        Occasionally
        1 - 2 - hours
        
        Frequently
        2 - - 5 - hours
        
        Continuously
        5 - - 8 hours
        
        
        Simple Grasping
        
        Both
        
        -
        
        -
        
        -
        
        ---
        
        
        Fine
        Manipulation
        
        Both
        
        -
        
        -
        
        -
        
        ---
        -
        Environment
        -
        
        
        
        
        Activity
        (at one time)
        
        None
        
        
        Min.
        
        1 hr
        
        2 hr
        
        3 hr
        
        4 hr
        
        5 hr
        
        6 hr
        
        7 hr
        
        8 hr
        
        
        Inside
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        
        ---
        
        
        Outside
        
        -
        
        ---
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        
        
        Inside Cooler
        
        -
        
        -
        
        -
        
        -
        
        -
        
        ---
        
        -
        
        -
        
        -
        
        -
        
        
        Inside Freezer
        
        -
        
        -
        
        -
        
        ---
        
        -
        
        -
        
        -
        
        -
        
        -
        
        -
        -
        Actions Required While Working on the Job
        -
        
        
        
        
        Activity
        
        Not at all
        
        Seldom
        0 - 1
        hours
        
        Occasionally
        1 - 2 -
        hours
        
        Frequently
        2 - -5 - hours
        
        Continuously
        5 - - 8
        hours
        
        
        Stairs
        
        -
        
        ---
        
        -
        
        -
        
        -
        
        
        Climb
        
        -
        
        ---
        
        -
        
        -
        
        -
        
        
        Bend/Stoop
        
        -
        
        -
        
        -
        
        -
        
        ---
        
        
        Kneel
        
        -
        
        -
        
        ---
        
        -
        
        -
        
        
        Crouch
        
        -
        
        -
        
        -
        
        ---
        
        -
        
        
        Crawl
        
        -
        
        ---
        
        -
        
        -
        
        -
        
        
        Push/Pull - (pallet on jack)
        
        -
        
        -
        
        -
        
        ---
        
        -
        
        
        Push/Pull - (stock cart)
        
        -
        
        -
        
        -
        
        ---
        
        -
        
        
        Squat
        
        -
        
        -
        
        -
        
        ---
        
        -
        
        
        Reach above Shoulder Level
        
        -
        
        -
        
        -
        
        ---
        
        -
        
        
        Reach at Shoulder Level
        
        -
        
        -
        
        -
        
        ---
        
        -
        
        
        Other (explain)
        
        -
        
        -
        
        -
        
        -
        
        -
        
        Lifting Requirements
        -
        
        
        
        
        Functions Lifting
        
        None
        
        Seldom
        0 - 1
        hours
        
        Occasionally
        1 - 2 -
        hours
        
        Frequently
        2 - - 5 - hours
        
        Continuously
        5 - - 8
        hours
        
        Distance Lifted
        (inches, feet, yards)
        
        
        1 lbs. to
        5 lbs.
        
        -
        
        -
        
        -
        
        -
        
        ---
        
        6 ft.
        
        
        5 lbs. to 10 lbs.
        
        -
        
        -
        
        -
        
        -
        
        ---
        
        6 ft.
        
        
        10 lbs. to 20 lbs.
        
        -
        
        -
        
        -
        
        ---
        
        -
        
        6 ft.
        
        
        20 lbs. to 30 lbs.
        
        -
        
        -
        
        -
        
        ---
        
        -
        
        6 ft.
        
        
        30 lbs. to 40 lbs.
        
        -
        
        -
        
        -
        
        ---
        
        -
        
        6 ft.
        
        
        40 lbs. to 50 lbs.
        
        -
        
        ---
        
        -
        
        -
        
        -
        
        6 ft.
        
        
        50 lbs. to 100 lbs.
        
        -
        
        ---
        
        -
        
        -
        
        -
        
        6 ft.
        -
        Carrying Requirements
        
        
        
        
        
        Functions Carrying
        
        None
        
        Seldom
        0 - 1
        hours
        
        Occasionally
        1 - 2 -
        hours
        
        Frequently
        2 - - 5 - hours
        
        Continuously
        5 - - 8
        hours
        
        Distance Carried (inches, feet, yards)
        
        
        1 lbs. to
        5 lbs.
        
        -
        
        -
        
        -
        
        -
        
        ---
        
        10 ft.
        
        
        5 lbs. to 10 lbs.
        
        -
        
        -
        
        -
        
        -
        
        ---
        
        10 ft.
        
        
        10 lbs. to 20 lbs.
        
        -
        
        -
        
        -
        
        ---
        
        -
        
        10 ft.
        
        
        20 lbs. to 30 lbs.
        
        -
        
        -
        
        -
        
        ---
        
        -
        
        10 ft.
        
        
        30 lbs. to 40 lbs.
        
        -
        
        -
        
        -
        
        ---
        
        -
        
        10 ft.
        
        
        40 lbs. to 50 lbs.
        
        -
        
        ---
        
        -
        
        -
        
        -
        
        10 ft.
        
        
        50 lbs. to 100 lbs.
        
        -
        
        ---
        
        -
        
        -
        
        -
        
        6 ft.
        -
        Pushing / Pulling Requirement
        -
        
        
        
        
        Functions
        Pushing/Pulling
        Items / Material
        
        Force Pounds
        
        Distance Pushed/Pulled
        
        Surface
        
        
        Pallet Jack
        
        50 lbs.
        
        100 yards
        
        Concrete/tile
        
        
        Stock Cart
        
        20 lbs.
        
        100 yards
        
        Concrete/tile
        
        
        Other:

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