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Business Support Specialist

Company: Kaizen Approach
Location: Columbia
Posted on: June 8, 2024

Job Description:

Are you mission focused and ready to be with a company that truly values your contributions? We are currently looking to hire a Business Support Specialist who will be responsible for performing a wide range of administrative tasks in support of the various organizations assigned. Such tasks may include record keeping, test administration, ad hoc research, data entry of quality control metrics, scheduling applicants, verifying test scores, monitoring test labs, processing travel orders, and other administrative tasks as needed.


Must have the ability to assist applicants who are navigating the pre-selection process with scheduling for various appointments needed for the recruitment process

Must have the ability to schedule, register, verify test scores, and monitor test labs as part of test proctor and validation services

Must be capable of working the call center in responding to general inquiries from applicants, and navigating the applicant shared service recruitment tool

Must have the ability to greet and check in applicants for their pre-selection appointments throughout the day at the welcoming center, and prepare document packages for newly hired personnel entering on duty

Must have the ability to assist employees with preparing for deployments, developing strategies, and reporting quality control metrics as part of global assignments

Must possess the capability to train any incoming Business Support Specialists that are replaced

A High School diploma is required

Three (3) years of experience performing general office work with strong interpersonal computer and organizational skills, three (3) years of experience using Microsoft Word, Outlook, Excel, Access, PowerPoint, Skype for Business, OneNote, web browsers (Chrome, Edge, IE) and database entry, and familiarity with PeopleSoft programs is required

Active TS/SCI clearance with Polygraph

Highly Preferred:

Completed a minimum of 20 CPE credits of JTR related training in the last five (5) years

Ability to prepare official travel orders with knowledge of Joint Travel Regulation (JTR) and reimbursement packages for relocation as needed

About Kaizen Approach

We love what we do, and that drives us to create the best possible results for our customers. We apply years of experience in Cybersecurity and Learning & Development to guide our customers in ongoing improvements that keep their employees' skills current and their companies protected.

Our reputation is built on the skills and successes of our employees. We care about them as individuals, and we support and encourage them in their professional growth and personal happiness. We sincerely value every member of our team.

Premium Healthcare

4 Weeks of PTO

11 Paid Holidays

Gifted 401k

Profit Sharing

Paid Training and Admin Time

Keywords: Kaizen Approach, Baltimore , Business Support Specialist, Other , Columbia, Maryland

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