Account Executive 3, Enterprise Direct Sales - Strategy
Company: Comcast Corporation
Location: Parkville
Posted on: September 26, 2024
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Job Description:
Comcast brings together the best in media and technology. We
drive innovation to create the world's best entertainment and
online experiences. As a Fortune 50 leader, we set the pace in a
variety of innovative and fascinating businesses and create career
opportunities across a wide range of locations and disciplines. We
are at the forefront of change and move at an amazing pace, thanks
to our remarkable people, who bring cutting-edge products and
services to life for millions of customers every day. If you share
in our passion for teamwork, our vision to revolutionize industries
and our goal to lead the future in media and technology, we want
you to fast-forward your career at Comcast.
Job Summary
Responsible for the sales strategy of Comcast High Capacity
Ethernet Networks, Internet, Video and Voice-based services to
Government, Education and Medical institutions (G.E.M.) as well as
complex enterprise customers. Works as part of a team to drive
sales by focusing on acquisition, development and management of
strategic prospective clients in designated territories. Designs
and delivers live sales presentations to prospective strategic
clients, develops relationships with clients and the community and
positions the Comcast brand as key components of the sales
strategy, in keeping with Comcast's touchstones. Has in-depth
experience, knowledge and skills in own discipline. Usually
determines own work priorities. Acts as a resource for colleagues
with less experience.Job Description
Core Responsibilities
Creates and delivers face-to-face sales presentations to strategic
prospective clients that demonstrate knowledge of the latest
Comcast products and services. Sells with goals of exceeding
departmental financial and unit targets. Stays abreast of
competitive landscape and emerging technologies to best position
Comcast Business Services in the marketplace.
Develops the strategy of the sales territory, including identifying
strategic partnerships, planning the development of a territory and
cultivating of local partnerships and organizational affiliations.
Actively researches and generates new leads with targeted
businesses through various prospecting activities, including cold
calling, canvassing, customer referrals and partner relationships.
Actively seeks ways to promote and position the Comcast brand
within territory.
Retains customer base by delivering on the Comcast credo, ensuring
a superior customer experience. Maintains and builds customer
relationship to drive customer retention. Works with internal teams
to ensure operational efficiencies and service levels meet and
exceed customer expectations through strong customer service
orientation with excellent follow up skills.
Maintains accurate and quality sales records and prepares sales and
activity reports as required.
Attends out-of-the-office meeting with customers on a regular basis
and demonstrates excellent verbal and written skills and skill
presenting, persuading and negotiating.
Demonstrates some knowledge of Network Design, MAN technologies &
designs including DSx, OC-x, WDM, Ethernet, Internet Technologies,
Functionality & Services, Voice Network Technologies (including
VoIP), Data Networking Technologies, Functionality & Services (LAN,
MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers
1,2, & 3), Customer Premise Equipment (voice & data), Business
Continuity/Disaster Recovery concepts and E-rate Contracting
Processes and Procedures.
Consistent exercise of independent judgment and discretion in
matters of significance.
Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as
necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for
how you do your job.
Own the customer experience - think and act in ways that put our
customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and
services.
Know your stuff - be enthusiastic learners, users and advocates of
our game-changing technology, products and services, especially our
digital tools and experiences.
Win as a team - make big things happen by working together and
being open to new ideas.
Be an active part of the Net Promoter System - a way of working
that brings more employee and customer feedback into the company -
by joining huddles, making call backs and helping us elevate
opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our
communities.
Disclaimer:
This information has been designed to indicate the general nature
and level of work performed by employees in this role. It is not
designed to contain or be interpreted as a comprehensive inventory
of all duties, responsibilities and qualifications.
Additionally, Comcast provides best-in-class Benefits to eligible
employees. We believe that benefits should connect you to the
support you need when it matters most, and should help you care for
those who matter most. That's why we provide an array of options,
expert guidance and always-on tools, that are personalized to meet
the needs of your reality - to help support you physically,
financially and emotionally through the big milestones and in your
everyday life. Please visit the compensation and benefits summary
on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may
consider applicants who hold some combination of coursework and
experience, or who have extensive related professional
experience.
Relevant Work Experience
5-7 Years
Keywords: Comcast Corporation, Baltimore , Account Executive 3, Enterprise Direct Sales - Strategy, Other , Parkville, Maryland
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