BaltimoreRecruiter
the smart solution for Baltimore jobs

Cruise Line Reservationist

Company: Mommy Jobs Online
Location: Bel Air
Posted on: May 19, 2019

Job Description:

We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Our cruise lines mission guides our business to deliver once-in-a-lifetime experiences for our guests, care for our employees, remain stewards of the environment and operate in partnership with the people and organizations in the communities in which we do business. Our Corporate Team supports a fleet of 14 modern classic ships offers more than 500 sailings a year visiting all seven continents. PRIMARY FUNCTION: As a Work at Home Reservation Sales Agent, you will respond to a variety of inbound calls from Travel Professionals and consumers. You will utilize your superior customer service skills to build rapport, recommend and book cruises, Land and Sea Journeys, and options. Be a knowledgeable resource for travel professionals and consumers. Provide quality customer service on all calls. Maintain department's telephone service level goals. In this position, selected candidates will train and work from home. RESPONSIBILITIES: Apply professional customer service techniques in assisting travel professionals with the sale and booking of cruises and Land and Sea Journeys. Be a motivated self-starter, with the ability to achieve personal goals and support departmental objectives Provide superior customer service, answer all questions and be a knowledgeable resource for travel professionals and consumers. Proactively assist travel professionals and consumers with problems that might occur on a reservation and work across departments to provide seamless resolution. Provide customers accurate information consistent with department standards, document customer information, recap itinerary and advise of correct terms and conditions Any special projects as directed by the Supervisor or Manager of Reservations. REQUIREMENTS: Must have access to high speed broadband internet for business line connection. Must also have dedicated, quiet workspace in place of residence. Provide quality customer service on all calls Self-motivated by personal performance, self-starter and quick learner Ability to work independently and meet performance metrics, adherence and availability requirements Excellent communication and listening skills required Outstanding problem solving and decision making skills Must be detail oriented with excellent organizational skills Proficiency with Microsoft Office products, Outlook, website navigation and performance of key word searches, ability to distinguish colors in reservations computer system Previous sales or customer service experience required. Preferably in the travel or hospitality industry Flexibility of scheduling to work overtime, evenings until 7pm and weekends required. Schedule remains subject to change on a permanent or temporary basis should business needs require Benefits Time off benefits - 8 paid holidays, paid vacation and paid sick time Travel " Generous Cruise and Travel Privileges for you and your family Health - Complete benefit plans including medical, dental, vision and flexible spending accounts Wellness - Health and wellness programs include discounted health benefits and memberships Tuition Reimbursement - Up to 80% with a maximum of $2000 per fiscal year 401(k) - Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service Profit Sharing Plan - Eligible after 1 year of service Employee Stock Purchase Plan " Discount on Corporation stock Training - In-house Discover University courses on professional development Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores Pay: $16.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLAMY when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Baltimore , Cruise Line Reservationist, Other , Bel Air, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Haircutter, up to $19 an hour! - Lancaster
Description: OverviewAt Holiday Hair you get to help people look and feel their best while doing something you are passionate about. As a salon professional, you ll provide a full range of hair services including (more...)
Company: Holiday Hair
Location: Lancaster
Posted on: 05/24/2019

Utility B Start (Meter Reader)
Description: UGI Utilities, Inc. is a natural gas and electric utility company committed to delivering reliable, safe and affordable energy to our 700,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. (more...)
Company: UGI Utilities
Location: Lancaster
Posted on: 05/24/2019

Real Estate Associate - License Required
Description: Are you tired of your dead end job and ready to build a career in real estate If so, you have to join Keller Williams Realty. KW is growing faster than any other real estate brokerage in the industry (more...)
Company: Keller Williams Realty
Location: Leesburg
Posted on: 05/24/2019


Senior Scientist - Nuclear - TS/SCI with Polygraph
Description: Job Description: br br The Intelligence Group at Employer is currently seeking a Senior Nuclear Scientist for an Intelligence Community customer. The successful candidate will work as a member of (more...)
Company: Leidos
Location: Chantilly
Posted on: 05/24/2019

CDL-A Truck Driving Job
Description: Company Driver Benefits: Just announced New Weekly Minimum Guaranteed Pay Package 2,000 Sign-On Bonus Great miles
Company: CoreTrans LLC
Location: Leesburg
Posted on: 05/24/2019

HR Personnel Assistant
Description: Job Duties: You will need to make outbound calls to jobseekers pertaining to joining our remote work-at-home job board to find employment. You will need to post classified job ads on a daily basis of (more...)
Company: Mommy Jobs Online
Location: Lancaster
Posted on: 05/24/2019

Middle School Dean
Description: The Middle School Dean assists the Principal in fulfilling his/her chief responsibility of promoting the educational well being of each student in the school and providing sound educational programs for (more...)
Company: Loudoun County Public Schools
Location: Leesburg
Posted on: 05/24/2019

Regional Trucking Job
Description: Company Driver Benefits: br Just announced New Weekly Minimum Guaranteed Pay Package br 2,000 Sign-On Bonus br Great miles br
Company: CoreTrans LLC
Location: Chantilly
Posted on: 05/24/2019

Real Estate Associate - Licensed Only
Description: Whether you are a newly licensed real estate agent or a seasoned professional with another company, you have to check out Keller Williams Helping agents create a life by design is our only job. KW is (more...)
Company: Keller Williams Realty
Location: Lancaster
Posted on: 05/24/2019

Sr. Systems Engineer / Architect
Description: Creates a high-level design of an end-to-end integration solution. Defines the flow of data between the applications that must be integrated, mapping business process activities to the applications that (more...)
Company: Dunhill Professional Search
Location: Chantilly
Posted on: 05/24/2019

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Baltimore RSS job feeds