Patient Service Coordinator II
Company: The Johns Hopkins Hospital
Posted on: September 14, 2019
Patient Service Coordinator II Requisition #: 189706
Location: Johns Hopkins Hospital/Johns Hopkins Health System,
Columbia, MD 21044
Category: Clerical and Administrative Support
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: July 30, 2019
Johns Hopkins Health System employs more than 20,000 people
annually. Upon joining Johns Hopkins Health System, you become part
of a diverse organization dedicated to its patients, their
families, and the community we serve, as well as to our employees.
Career opportunities are available in academic and community
hospital settings, home care services, physician practices,
international affiliate locations and in the health insurance
industry. If you share in our vision, mission and values and also
have exceptional customer service and technical skills, we invite
you to join those who are leaders and innovators in the healthcare
The Patient Service Coordinator will handle all administrative
(non-clinical) aspects of the patient encounter, assisting each and
every patient to achieve the Ideal Patient Encounter, and
maintaining accurate information on each patient to facilitate the
encounter. Offers friendly, courteous assistance to every patient
to ensure that the patient has a positive, professional experience
while at Johns Hopkins. Since most administrative tasks will be
expedited with the use of automated scheduling, registration and
billing systems, the patient coordinator will need to be proficient
on the appropriate computer systems.
Knowledge of business, insurance and/or medical terminology and an
excellent command of
English grammar and spelling.
High school diploma or equivalent.
PSC II - six months to one year
Days, Full Time (40 hours per week)
8:30 am - 5:00 pm
Columbia and occasional reassignment to the Eldersburg office.
Ability to interact successfully with the public. Ability to
perform effectively despite sudden deadlines and changing
priorities; maintaining personal composure in high stress
Ability to demonstrate and convey a favorable image of the
organization and to conform to proper standards of professional
dress, attitude and demeanor. Ability to demonstrate a high level
of interpersonal skills required to interact with patients,
patients' families/visitors and clinical staff.
Ability to perform with a high degree of accuracy and with
meticulous attention to detail. Demonstrate a strong ability to use
initiative and judgment and to identify, analyze and solve
Ability to proficiently operate PC's and PC applications.
Required Licensure, Certification:
Works in a normal office environment where there are no physical
discomforts due to temperature, noise, dust, etc.
Work requires visual acuity.
Possible exposure to communicable diseases, hazardous materials,
and pharmacological agents without likelihood of harm if
established health precautions are followed.
Requires ability to stand, walk or sit for an extended period of
Johns Hopkins is a Smoke - Free campus.
Johns Hopkins Health System and its affiliates are Equal
Opportunity/Affirmative Action employers. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sexual orientation, gender identity, sex, age,
national origin, disability, protected veteran status, and or any
other status protected by federal, state, or local law.
Patients are the focus of everything we do at The Johns Hopkins
Hospital. From our beginnings in 1889 to the opening of our most
advanced patient facilities in 2012, our mission to advance patient
care, education, and research, continues to change the course of
Keywords: The Johns Hopkins Hospital, Baltimore , Patient Service Coordinator II, Other , Columbia, Maryland
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