Environmental Care Associate
Company: The Johns Hopkins Hospital
Posted on: October 13, 2019
Environmental Care Associate Requisition #: 190662
Location: Johns Hopkins Hospital, Baltimore, MD 21201
Category: Support Services (Services/Trades)
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: Yes
Date Posted: Oct. 9, 2019
Johns Hopkins employs more than 20,000 people annually across our
health system. When joining Johns Hopkins, you become part of a
diverse organization dedicated to its patients, their families, and
the community we serve, as well as our employees.
Reporting to, and working under the direct supervision of, an
Environmental Services Supervisor, the Associate I helps to ensure
patient safety and customer satisfaction by providing timely and
thorough cleaning services to keep Hospital in orderly, sanitary
and attractive condition. Provides thorough and efficient cleaning
services to a wide variety of areas including but not limited to:
inpatient areas, clinical exam rooms, operating rooms, pharmacies,
MRI rooms, offices, conference rooms, restrooms, utility rooms, and
corridors. Keeps equipment and supplies in a safe and clean
condition. Cleans assigned areas using specified products while
following established procedures. Uses interpersonal skills
effectively to communicate to customers, co-workers and
supervisors, as appropriate. Maintains professional conduct at all
times. Channels customer complaints to others, as appropriate.
Provides outstanding customer service while interacting with
patients and visitors, at all times. Completes and submits repair
work order requests as needed for equipment, work areas (e.g. EVC
closets), assigned areas (e.g. patient rooms), ORs, pharmacies,
offices, restrooms, public areas (e.g. hallways and lobbies), etc.
Ensures sufficient supplies and equipment at the beginning and end
of shift for EVC closet/carts in assigned area(s).
Requires ability to read and understand English in order to follow
instructions, job assignments, schedules, work orders and chemical
labels. Ability to utilize and understand universal safety
precautions when cleaning patient rooms.
Requires the ability to read at minimum of 8th grade level, and
mathematical ability of at least a 6th grade level. High school
diploma or equivalent preferred.
Requires three (3) months of continuous work experience or the
successful completion a JHH/JHHSC-approved OTJ Sponsored Training
Program (i.e. Transitional Employment Partnership Program). Six (6)
months of industrial housekeeping strongly preferred.
Evening, Full time (40 hours)
3:00 pm - 11:30 pm
JHH, 600 N. Wolf Street Baltimore, MD 21287
Ability to operate cleaning equipment such as vacuum cleaner and
carpet extractor. Must possess effective verbal communications
skills and the ability to interface with customers, co-workers and
supervisors when necessary.
Required Licensure, Certification:
Works in normal patient care areas with no physical discomfort due
to noise, dirt, dust, temperature.
Work requires standing and walking.
Work involves sitting at a computer monitor and using the computer
mouse and key board for extended period of time.
Work produces a high level of mental fatigue due to interactions
with patients and families to resolve complaints/grievances.
Work involves possible exposure to communicable diseases, hazardous
materials, and pharmacological agents with little likelihood of
harm if established health precautions are followed.
Work involves honoring all reasonable requests made by the
supervisor and/or clinical dietitian, which may be outside of
normal duties to ensure patient satisfaction.
Ability to lift 20 pounds or more.
Work involves answering patient phone calls for extended period of
Johns Hopkins is a Smoke - Free campus.
Johns Hopkins is a smoke free campus
Johns Hopkins Health System and its affiliates are Equal
Opportunity/Affirmative Action employers. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, age national origin, disability, protected
veteran status and or any other status protected by federal, state
or local law.
Patients are the focus of everything we do at The Johns Hopkins
Hospital. From our beginnings in 1889 to the opening of our most
advanced patient facilities in 2012, our mission to advance patient
care, education, and research, continues to change the course of
Keywords: The Johns Hopkins Hospital, Baltimore , Environmental Care Associate, Other , Baltimore, Maryland
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