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Environmental Care Associate

Company: The Johns Hopkins Hospital
Location: Baltimore
Posted on: October 13, 2019

Job Description:

Environmental Care Associate Requisition #: 190662
Location: Johns Hopkins Hospital, Baltimore, MD 21201
Category: Support Services (Services/Trades)
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: Yes
Date Posted: Oct. 9, 2019

Johns Hopkins employs more than 20,000 people annually across our health system. When joining Johns Hopkins, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as our employees.
Position Summary:
Reporting to, and working under the direct supervision of, an Environmental Services Supervisor, the Associate I helps to ensure patient safety and customer satisfaction by providing timely and thorough cleaning services to keep Hospital in orderly, sanitary and attractive condition. Provides thorough and efficient cleaning services to a wide variety of areas including but not limited to: inpatient areas, clinical exam rooms, operating rooms, pharmacies, MRI rooms, offices, conference rooms, restrooms, utility rooms, and corridors. Keeps equipment and supplies in a safe and clean condition. Cleans assigned areas using specified products while following established procedures. Uses interpersonal skills effectively to communicate to customers, co-workers and supervisors, as appropriate. Maintains professional conduct at all times. Channels customer complaints to others, as appropriate. Provides outstanding customer service while interacting with patients and visitors, at all times. Completes and submits repair work order requests as needed for equipment, work areas (e.g. EVC closets), assigned areas (e.g. patient rooms), ORs, pharmacies, offices, restrooms, public areas (e.g. hallways and lobbies), etc. Ensures sufficient supplies and equipment at the beginning and end of shift for EVC closet/carts in assigned area(s).

Knowledge:
Requires ability to read and understand English in order to follow instructions, job assignments, schedules, work orders and chemical labels. Ability to utilize and understand universal safety precautions when cleaning patient rooms.

Education:
Requires the ability to read at minimum of 8th grade level, and mathematical ability of at least a 6th grade level. High school diploma or equivalent preferred.

Work Experience:
Requires three (3) months of continuous work experience or the successful completion a JHH/JHHSC-approved OTJ Sponsored Training Program (i.e. Transitional Employment Partnership Program). Six (6) months of industrial housekeeping strongly preferred.

Shift:
Evening, Full time (40 hours)
3:00 pm - 11:30 pm
Non-Exempt

Work Location:
JHH, 600 N. Wolf Street Baltimore, MD 21287

Skills:
Ability to operate cleaning equipment such as vacuum cleaner and carpet extractor. Must possess effective verbal communications skills and the ability to interface with customers, co-workers and supervisors when necessary.

Required Licensure, Certification:
None

Working Conditions:
Works in normal patient care areas with no physical discomfort due to noise, dirt, dust, temperature.
Work requires standing and walking.
Work involves sitting at a computer monitor and using the computer mouse and key board for extended period of time.
Work produces a high level of mental fatigue due to interactions with patients and families to resolve complaints/grievances.
Work involves possible exposure to communicable diseases, hazardous materials, and pharmacological agents with little likelihood of harm if established health precautions are followed.
Work involves honoring all reasonable requests made by the supervisor and/or clinical dietitian, which may be outside of normal duties to ensure patient satisfaction.
Ability to lift 20 pounds or more.
Work involves answering patient phone calls for extended period of time.

Johns Hopkins is a Smoke - Free campus.

Johns Hopkins is a smoke free campus

Johns Hopkins Health System and its affiliates are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age national origin, disability, protected veteran status and or any other status protected by federal, state or local law.

Company Description:

Patients are the focus of everything we do at The Johns Hopkins Hospital. From our beginnings in 1889 to the opening of our most advanced patient facilities in 2012, our mission to advance patient care, education, and research, continues to change the course of modern medicine.

Keywords: The Johns Hopkins Hospital, Baltimore , Environmental Care Associate, Other , Baltimore, Maryland

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