Support Services Training Specialist
Company: Johns Hopkins Bayview Medical Center
Posted on: October 13, 2019
Support Services Training Specialist Requisition #: 189721
Location: Johns Hopkins Bayview Medical Center, Baltimore, MD
Category: Clerical and Administrative Support
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: July 30, 2019
Johns Hopkins Health System employs more than 20,000 people
annually. Upon joining Johns Hopkins Health System, you become part
of a diverse organization dedicated to its patients, their
families, and the community we serve, as well as to our employees.
Career opportunities are available in academic and community
hospital settings, home care services, physician practices,
international affiliate locations and in the health insurance
industry. If you share in our vision, mission and values and also
have exceptional customer service and technical skills, we invite
you to join those who are leaders and innovators in the healthcare
Responsible for delivering a quality and reliable training program
to Support Services team members. Responsible for assessing
training needs for the Support Services Division and supporting
Division directors with implementation of new educational/training
initiatives. Develops and customizes training to prepare staff to
meet performance standards and the service expectations of a broad
client base as well as productivity. Assures compliance with
regulatory requirements. Coordinates with other departments within
the organization. Reports directly to the Support Services
Performance Improvement Manager, and indirectly to the Training
Manager, Human Resources.
Knowledge, Skills, and Abilities:
--- Knowledge of training principles and methods for curriculum and
training design, as well as teaching and measuring the
effectiveness of training.
--- Basic understanding of health care industry issues and
operations, including the Maryland regulatory environment.
--- General knowledge of systems and standards in environmental
care, food services and patient transport.
--- Proficient knowledge of computer applications. Ability to
perform data analysis using spreadsheets.
--- Strong analytical skills
--- Excellent written and verbal communication skills
--- Excellent problem solving, conflict management and analytical
--- Excellent organizational and customer service skills
Bachelor's degree in related field.
Three years of directly related experience. Previous experience
working with entry level staff preferred. Previous experience
working with Union employees preferred
Days, Full time (40 hours per week)
8:30 am - 5:00 pm
Johns Hopkins Bayview, 4940 Eastern Ave, Baltimore, MD 21224
Required Licensure, Certification:
Work is generally performed in an office or clinical environment in
which there is only minimal exposure to unpleasant or hazardous
Position requires the flexibility to work with all three shifts
Johns Hopkins is a Smoke - Free campus.
Johns Hopkins Health System and its affiliates are drug-free
Johns Hopkins Health System and its affiliates are an Equal
Opportunity / Affirmative Action employers. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity
and expression, age, national origin, mental or physical
disability, genetic information, veteran status, or any other
status protected by federal, state, or local law.
Johns Hopkins Bayview Medical Center is a 560+ bed teaching
hospital located near the Greektown neighborhood of Southeast
Baltimore. We are committed to collaboration that bridges clinical
care with teaching and research programs across disciplines and
have developed unique models of care in Johns Hopkins Centers of
Excellence, including the Burn Center, Women---s Center for Pelvic
Health, Asthma & Allergy Center and Memory and Alzheimer---s
Treatment Center, to name a few.--
Keywords: Johns Hopkins Bayview Medical Center, Baltimore , Support Services Training Specialist, Other , Baltimore, Maryland
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