Financial Clearance Coordinator
Company: The Johns Hopkins Hospital
Posted on: October 13, 2019
Financial Clearance Coordinator Requisition #: 191297
Location: Johns Hopkins Hospital, Baltimore, MD 21201
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: Aug. 30, 2019
Johns Hopkins Health System employs more than 20,000 people
annually. Upon joining Johns Hopkins Health System, you become part
of a diverse organization dedicated to its patients, their
families, and the community we serve, as well as to our employees.
Career opportunities are available in academic and community
hospital settings, home care services, physician practices,
international affiliate locations and in the health insurance
industry. If you share in our vision, mission and values and also
have exceptional customer service and technical skills, we invite
you to join those who are leaders and innovators in the healthcare
Reporting to the Financial Clearance Manager/or Supervisor, the
Financial Clearance Coordinator will be responsible for all
administrative and financial components of financial clearance.
Some of the financial components consist of pre-registration,
insurance verification, pre-certification, and patient financial
information. The position is also responsible for informing the
patient/guarantor of all financial liabilities and documenting
pertinent information into appropriate systems. The position
requires integral communication with patients, insurance companies,
department administrators, physicians, and other departmental staff
to ensure the ideal patient experience.
The Financial Clearance Coordinator works as a team member and
positively accepts change throughout the Health System while
establishing relationships at all facilities and be familiar with
each institution's computer environment and payer contracts as
Knowledge of medical and insurance terminology
Knowledge of medical insurance plans; especially manage care
Requires ability to understand, interpret, evaluate, and resolve
basic customer service issues.
Knowledge of the Johns Hopkins Health System or other Healthcare
related policies and procedures, preferred.
High School Diploma or equivalent.
1-2 years related medical office, hospital, or similar customer
Day Shift, Full Time (40 hours)
8:30 am - 5:00 pm
JHH at Keswick
Intermediate in Microsoft Office
Requires excellent verbal, communication, telephone etiquette,
interviewing, and interpersonal skills to interact with peers,
superiors, patients, families, members of the healthcare team and
Requires intermediate analytical skills to resolve problems and
provide patient and referring physicians with information and
assistance with pre-registration and registration issues.
Ability to perform with attention to detail and accuracy
Ability to multitask and prioritize work
Ability to demonstrate and convey a favorable image of the
organization and conform to proper standards of professional dress,
attitude, and demeanor.
Requires high level of professionalism in both appearance and
Requires analytical skills to perform calculations for financial
work up and deductibles and to receive payment
Ability to perform with accuracy and attention to detail for
meeting payer-imposed deadlines on a daily basis
Requires intermediate organizational skills to complete financial
applications, insurance verification, billing, and collection
processes within acceptable time frames.
Requires communication skills to clearly and concisely communicate
verbally and in writing with peers, superiors, payers, physicians,
ancillary departments, etc.
Ability to evaluate own workflows and JHHS processes and
appropriately recommends process improvements.
Required Licensure, Certification:
Certification on host systems as appropriate. Certification to be
obtained during introductory 90 day probationary period.
Successful completion of departmental training program and all
related competency assessments.
Coding Certification is a plus.
Physical ability to sit, stand, walk for an extended period of
Ability to function under stressful situations due to rapidly
changing priorities and deadlines
Works in an office environment where there are limited physical
discomforts due to temperature, noise, dust, and the like.
Work frequently produces a high level of mental/visual strain due
to extended use of PC
Work may require light lifting, stooping, or bending.
Johns Hopkins is a Smoke - Free campus.
Johns Hopkins Health System and its affiliates are drug-free
Johns Hopkins Health System and its affiliates are an Equal
Opportunity / Affirmative Action employers. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity
and expression, age, national origin, mental or physical
disability, genetic information, veteran status, or any other
status protected by federal, state, or local law.
Patients are the focus of everything we do at The Johns Hopkins
Hospital. From our beginnings in 1889 to the opening of our most
advanced patient facilities in 2012, our mission to advance patient
care, education, and research, continues to change the course of
Keywords: The Johns Hopkins Hospital, Baltimore , Financial Clearance Coordinator, Other , Baltimore, Maryland
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