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Claims Advocate

Company: AHT Insurance
Location: Leesburg
Posted on: October 22, 2019

Job Description:

Company Overview:AHT is a full-service insurance brokerage and consulting firm offering property and casualty, employee benefits, retirement, personal and international services for a wide range of industries - boasting national recognition for our practices in areas including technology, manufacturing, government contracting and nonprofits. At AHT, you will be part of a company that has demonstrated excellence in service for almost 100 years. Our reputation with industry peers, clients and insurance carriers leads to exceptional account retention and a stable work environment - making AHT a premier destination for career-minded individuals.--Our Core Values:--Trust - The FoundationPurpose - The ReasonDrive - The Pursuit of GreaterEach value represents a deeply rooted tenet, serving as a cultural cornerstone and guiding the decisions we make and the work we do.Position Summary:The Claims Advocate plays a key role in supporting the client and the AHT service team--with the--claims process--from--inception to resolution--as well as provide assistance with report generation and analysis.--This position is an integral part of the--AHT service team as it seeks to provide heroic claims advocacy to our clients.--Responsibilities / Duties:Receive--and process--first reports of complex claims in accordance of AHT's claims department procedures and service standardsActively manage--claims to ensure claim service providers are applying Best Practices, implementing cost effective resolution strategies, and effectively communicating with all parties. This includes ensuring client service provider responsiveness, confirmation of coverage, and appropriate resources and level of service to the--client.Support--processes for proactive AHT Client claims support.Advocate--for clients as needed with Reservation of Rights or if coverage is inappropriately denied, Best Practices are not followed, and/or if communication is ineffective or below standards.--Assist--Director of Claims with internal reports, as needed.Assist with creation of loss run reports for dissemination to the client service team and claim advocacy team.Assist--client service team and Senior Claims Director with internal and external meetings, as needed, including prospect meetings to with new business.Assist clients in development and implementation of claims reporting and claims handling procedures for their companies and programs. Lead--and assist--with analyzing claims data to better advocate for clients' claims program.--Attend--meetings, upon request, with prospects and/or current clients to assist claim service team and claims advocacy team.Qualifications:Minimum of 7 years of relevant industry experience in Commercial Lines claims.--Preferred minimum of 5 years Property and Casualty adjuster experience.Preferred minimum of 5 years Auto/General Liability claims experience, including handling of litigated claims.Experience with handling D&O, E&O, EPLI, and Crime claims.Experience in a claim supervision and/or account management role.Working at AHT InsuranceCompetitive salaries and benefits package401(k) and Employee Stock Ownership Plan (ESOP) participationCasual dress codeAHT Days of Thanks - time off for community volunteerismOffice social events AHT Insurance is an Equal Opportunity Employer and an E-Verify Employer.

Keywords: AHT Insurance, Baltimore , Claims Advocate, Other , Leesburg, Maryland

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