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Associate, Analyst Relations

Company: CIENA
Location: Baltimore
Posted on: March 28, 2020

Job Description:

Ciena may well be the most important technology company you've never heard of. The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile-stream your favorite show) are the products of ingenuity from some brilliant and forward-thinking companies. But those companies rely on Ciena, another vanguard of innovation, to create and advance the underlying networks that bring their breakthroughs to our doorsteps. VR, AI, IOT, 5G --- literally none of it would be possible without the mind-boggling technology that makes the internet itself work. For more than 25 years, Ciena has been the global leader in networking strategy, and our technology has been part of the critical infrastructure running within the most advanced companies in the world.The Associate, Analyst Relations provides support to the Director of Analyst Relations on Ciena's Corporate Communications team. We're looking for someone with excellent written and spoken communication skills, strong organizational talents and a team-player attitude. This is a recently created role on the team, with room to shape and develop the position over time.

Responsibilities include:


  • Interact with influential industry analysts to schedule briefings, particularly around trade shows, product launches and quarterly updates- Develop briefing documents that include analyst firm overview, analyst bio, engagement history, meeting objectives and key messaging
  • Distribute to the analyst community key Ciena information, including press releases, blogs and other high-profile news
  • Develop, maintain and internally distribute briefing notes
  • Collect quantitative data from analyst engagements and coverage for reporting and measurement purposes
  • Coordinate logistics for key analyst events (ex. Vectors, Analyst Days, Analyst Tours, etc.):- Handle invitations/Save-the-Date emails, RSVPs and follow-up questions

    - Secure meeting rooms; coordinate required A/V; organize catering

    - Book and manage travel logistics and itineraries

    - Order gifts

    - Prepare supporting materials and finalize presentations
  • Secure approvals from analyst firms to cite their data, research or graphics in Ciena materials
  • Manage internal distribution of key analyst reports to internal audience via internal Ciena platform, including coordination and cooperation with Ciena Social Media and Market & Competitive Intel teams
  • Shepherd analyst reports for internal reviews and manage Ciena input
  • Develop and distribute quarterly analyst newsletter
  • Deliver cross-functional support to the Corporate Communications team, as necessary and assigned
  • Work with Market & Competitive Intelligence team to update and maintain joint website of industry analyst reports and market share
  • Track "analyst hours" usage, manage Ciena user lists, assist with subscription renewals, and track reports that mention Ciena
  • Prepare and submit expense reports
  • Other projects, as assigned

    Qualifications:

    • Undergraduate degree or equivalent work experience
    • 1-3 years' experience in a corporate setting
    • Must be able to exercise good judgment regarding information, which may be confidential
    • Ability to operate effectively and efficiently in a challenging, fast-paced environment
    • Customer service-focused, team player with ability to work collaboratively across functions
    • Ability to multi-task and prioritize work with attention to detail
    • Experience using Microsoft products, including PowerPoint, Excel, Word and Outlook
    • Strong organizational, project management and problem-solving skills, including strong follow-up and follow-through
    • Experience in planning and organizing events with multiple stakeholders
    • Exceptional interpersonal skills

      Work environment considerations:

      • Flexible working environment (hours and location) - occasional need to work outside normal business hours
      • Some travel will be required for team meetings and to support events
      • Proficiency in using collaboration tools, including conference calls, Zoom, instant messaging, video conferencing platforms, and more
      • Ability to prioritize and deliver on rush projects and urgent deadline requests

        *LI-CN

        Rewarding experience. Meaningful outcomes.

        Making a difference in people's lives through design and implementation of leading network technologies. That's what motivates us.

        A distinct way to work

        Free thinking, free discussion, and collaboration are the norm. Expect more satisfying outcomes - both personal and professional.

        Ciena values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender or age.

        Ciena is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific needs / accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to any specific needs / accommodation measures will be addressed confidentially.

        What you can expect from us

        • You will receive notification of your successful application
        • Successful applicants will be contacted by Talent Acquisition for an initial discussion
        • If suitable you will be considered for the short list and our formal interview process

Keywords: CIENA, Baltimore , Associate, Analyst Relations, Professions , Baltimore, Maryland

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