Data Analyst with Security Clearance
Company: CenCore LLC
Location: Columbia
Posted on: January 15, 2021
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Job Description:
CenCore has an opening for a qualified Data Analyst to support
the customer who will understand IT service related data on a large
IT service contract, turn raw data into information, information
into knowledge and knowledge into wisdom for meaningful business
decisions. The data analyst will use enterprise monitoring and
reporting tools to identify performance trends and discover
opportunities for improvements in IT service processes and
workflow. Responsibilities: * Creating and maintaining views into
data sets to provide visualization of data analysis * Leading
process benchmarking to ensure fit for purpose and best in class
process delivery / execution * Working with engineering on
technical solution benchmarking to identify opportunities for
solution improvement * Working with operational and engineering
organizations to identify Continual Service Improvement (CSI)
enhancements * Preparing daily/period reports to communicate
outcomes of data analyst activities Requirements: The data analyst
shall have nine (9) years of experience that may include a
combination of work history and education. The degree must be from
an accredited college or university. * Deep Knowledge with the
related ITSM Processes and Polices * Deep Knowledge of Data
Analysis tools and processes * Experience with enterprise level
monitoring and reporting tools such as ServiceNow, Splunk,
Solarwinds * Passion for customer service with a strong level of
critical thinking in order to quickly resolve issues * Excellent
oral and written communication skills. Ability to understand others
and clearly express thoughts Required Clearance:Candidate must have
a TS/SCI polygraph clearance Desired:ITIL v3 Foundations
Certification. Preferred one or more ITIL Intermediate Certificate
(Continual Service Improvement; Planning, Protection, and
Optimization) CenCore, LLC is an equal opportunity employer and
offers a professional work environment designed to enhance your
personal career growth. Job ID: 310643
Keywords: CenCore LLC, Baltimore , Data Analyst with Security Clearance, Professions , Columbia, Maryland
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