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Field Technician Trainee

Company: Great Windows Services
Location: Columbia
Posted on: January 16, 2022

Job Description:

For over 20 years, Great Windows Services has been the premier installation company of custom-made blinds, shades, draperies and shutters, servicing the greater Baltimore-Washington, D.C. area, Delaware, and Pittsburgh, Pennsylvania. We are the exclusive installation partner for 3 Day Blinds and proudly work with their clients in these areas to complete their window covering projects with exceptional installation services. 3 Day Blinds has been in business for over 40 years and they delight in transforming client homes and workplaces with custom-made window coverings. We do it together and operate as "One Team" to exceed client expectations. At Great Windows Services, our unique service approach differentiates us in the industry by offering our clients a personalized "white glove" experience. In the end, we are not satisfied unless the client is thrilled! We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your work every day.This is a highly specialized role, consisting of Warehouse operational support, Norman Shutter assembly and on-site Technician Helper duties. This position will perform construction of finished goods (Norman Shutters) received from vendors to avoid the need to assemble the product on the customer site. Technician Helper will ride with or meet Technician, as directed by management, to provide assistance with installation to increase efficiency and reduce injury. Technician helper will also assist with the processing of returned goods, salvaging dead inventory for re-use/recycle, and overall cleanliness of the warehouse.HOW YOU'LL CONTRIBUTE

  • Ride along/meet Technicians in the Field to assist as needed
  • Coordinate assembly of product prior to installation
  • Maintain a clean and organized warehouse and loading dock area at all times
  • Ensure stock replenishment for tech inventories is accurate and timely
  • Receive and issue product using the "Warehouse Application"
  • Maintain a clean and organized warehouse and loading dock area at all times
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.ATTRIBUTES FOR SUCCESS
    • Communicates effectively and provides accurate information with the warehouse and service team
    • Attention to Detail oriented
    • Very positive attitudes, team player
    • Customer centric, recognizing technicians as their primary internal customer
    • Early riser and on time each day by 6am
    • Able to work at a high pace, with periodic extended hours
    • Ability to stay composed under high stress situations
    • Ability to multi-task, coordinating tasks that are within the Warehouse and in support of the Field TechniciansREQUIRED
      • High School Education or GED equivalent
      • Ability to work full-time, following a schedule of Tuesday through Saturday
      • Experience with using Windows based systems
      • Experienced with warehouse operations, inventory control, planning and replenishment
      • Experience support high volume business operations
      • Experience with Field Service operations
      • Licensed to operate a motor vehicle and driving record is in good standing

Keywords: Great Windows Services, Baltimore , Field Technician Trainee, Professions , Columbia, Maryland

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