Senior OMS Business Analyst
Company: dentsu
Location: Columbia
Posted on: May 16, 2022
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Job Description:
Company DescriptionMerkle is a leading data-driven,
technology-enabled, global performance marketing agency that
specializes in the delivery of unique, personalized customer
experiences across platforms and devices. For more than 30 years,
Fortune 1000 companies and leading nonprofit organizations have
partnered with Merkle to maximize the value of their customer
portfolios. The agency's heritage in data, technology, and
analytics forms the foundation for its unmatched skills in
understanding consumer insights that drive people-based marketing
strategies. Its combined strengths in performance media, customer
experience, customer relationship management, loyalty, and
enterprise marketing technology drive improved marketing results
and competitive advantage. With 9,600+ employees, Merkle is
headquartered in Columbia, Maryland, with 50+ additional offices
throughout the US, EMEA, and APAC. In 2016, the agency joined the
Dentsu Aegis Network. For more information, contact Merkle at
1-877-9-Merkle or visit www.merkleinc.com.Job DescriptionWe are
currently seeking a Business Analyst/Consultant to join our OMS
team. This individual will consult with our clients on the order
management and commerce best practices, helping them to make smart
decisions. This person will also be defining business process
flows, business and functional requirements that ultimately lead to
a successful implementation of an OMS platform.ResponsibilitiesAct
as the subject matter expert on Order ManagementWork closely with
the Engineering and Delivery teamsLead discovery sessions with the
clientManage the implementation effort leveraging Confluence and
JIRAFacilitate user acceptance testingDocument the requirements and
specificationsQualifications2+ years in a client facing role
(consultancy or agency preferred)Experience implementing or
consulting on OMS implementationsA strong understanding of digital
commerceUnderstanding of Distributed Order Management, Order
Capture, Vendor Drop Ship, Global Inventory Visibility, Payment
Processing, Endless Aisle, and Reverse Logistics conceptsAbility to
create order management process flowsFamiliarity with mapping
APIsExperience with IBM Sterling OMS, Salesforce OMS or Manhattan
OMS are nice to haveExperienced documenting requirements and
creating user storiesComfortable using JIRA and Confluence for
requirements management.Ability to work effectively within a
project team Additional InformationAt Merkle, we believe that a
diverse environment improves us as a community and as a business.
We want to foster an environment of growth, where all ideas and
contributions are encouraged. We need this culture of courage to
continue to thrive in our fast-paced industry. We embrace
differences of opinion. We value diversity of experience and
thought, which help us to challenge and define industry-leading
solutions, and support our goal of being a great place to work.All
your information will be kept confidential according to EEO
guidelines.#LI-LD1
Keywords: dentsu, Baltimore , Senior OMS Business Analyst, Professions , Columbia, Maryland
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