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Programmer/ Analyst

Company: Baltimore City Community College
Location: Baltimore
Posted on: January 27, 2023

Job Description:

Programmer/ Analyst

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Description/Job Summary

Position SummaryReporting to the Director of Enterprise Applications, the Programmer/Analyst supports the needs of end users (staff, faculty and students) of the college ERP and provides maintenance to the ERP, including third-party application integrations.


Essential Duties

  • Design, develop, document, analyze, create, test and modify BCCC programs and/or integrations.
  • Provide primary support for SQL Server based reporting system.
  • Participates in data migration projects and systems integration projects.
  • Maintain the integrity of systems through problem detection, resolution and prevention techniques, including performance analysis and tuning, debugging and security design.
  • Analyze application development tools, operating systems, databases and network infrastructure to create efficient, well-designed and easily maintainable systems.
  • Provides "tier-two" support for ERP related issues.
  • Responsible for writing, testing, documenting, debugging/troubleshooting and maintaining source code
  • Participates in and sometimes lead data migration projects and systems integration projects.
  • Responsible for support and improvements to integrations between the College's ERP and third-party applications.
  • Monitors and participates in relevant listservs, training opportunities, user groups, publications, and professional groups to maintain a strong knowledge of developments in the fields of Human Resources, Payroll, Finance, Student Management, Financial Aid and systems management and administration.
  • Convert business requirements into specifications, jobs, process, scripts, programs, and queries
  • Balance projects, daily tasks, and ad-hoc reporting requestPhysical Requirements and/or Unusual Work HoursSome evening and weekend hours are required for configuration changes and end-user support.Secondary ResponsibilitiesPerform other job-related duties as assigned.

    Required Qualifications

    Required Qualifications
    • Bachelor's degree in Information Systems, Computer Science or related field.
    • 3-5 years of direct work experience with current application development methodologies, processes and practices, preferably in a higher education setting
    • Python, Perl scripting
    • Design, develop, build, modify, and maintain complex reports using MS SQL and other tools.
    • Ability to manage multiple priorities under a full workload with aggressive deadlines
    • Demonstrated experience with the Software Development Life Cycle Process (Including Waterfall and Agile project management methodologies), capturing software requirements, software maintenance and promoting process improvement.
    • Must be a proven problem solver, strategic planner, have excellent oral & written communication skills and is capable of data transformation and analysis.

      Preferred Qualifications

      Preferred Qualifications
      • Procedural Language SQL (PLSQL) and SQL
      • Perl or Python scripting
      • JavaScript, PHP, HTML, CSS helpful
      • Banner, Ethos, Argos helpful
      • COBOL knowledge helpful
      • Knowledge of functionality testing procedures.
      • Knowledge of end user training and support principles.
      • Knowledge of database management concepts.
      • Knowledge of change management processes.
      • Knowledge of database programming and scripting principles.
      • Knowledge of Board of Regents policies and procedures.
      • Skill in collaborating with multiple constituents.
      • Skill in decision-making and problem-solving.
      • Skill in the provision of support to end users.
      • Skill in oral and written communication.
      • Ability to respond diplomatically to sensitive and critical issues.
      • Ability to effectively multi-task.

        BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

        Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at 410-209-6007.

        For more information, view the EEO - Know Your Rights and Pay Transparency Statement.

Keywords: Baltimore City Community College, Baltimore , Programmer/ Analyst, Professions , Baltimore, Maryland

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