Business Intelligence Analyst
Company: Johns Hopkins University
Location: Baltimore
Posted on: January 27, 2023
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Job Description:
Business Intelligence Analyst
Requisition #: 612027
Location: Johns Hopkins Health System, Baltimore, MD 21201
Category: Non-Clinical Professional
Work Shift: Day Shift
Work Week: Full Time
Weekend Work Required: No
Date Posted: Jan. 10, 2023
Join an amazing global healthcare organization!
Excellent compensation package!
Awesome benefits, including dependent tuition reimbursement!
Requisition #: 544347
Location: 3910 Keswick Road, Baltimore, MD 21211-hybrid
Shift:
Full Time (40 hours)
Day Shift, 8:00 am - 5:00 pm
Exempt; Pay Grade: NK
Position Summary:
This Business Analyst will be responsible for supporting process
improvements in revenue cycle management and multiple projects
across Johns Hopkins Medicine by performing focused analytics (e.g.
Epic workqueue trend, data trending, etc.) of reports and providing
feedback and problem-solving assistance for report findings. This
position will report directly to the Director of the Single Billing
Office and work very closely with Executive management to ensure
efficient and coordinated functioning of this role. Requires keen
analytical thinking and excellent communication and change
management skills. Must understand and use an analytic driven
process to develop recommendations that are both meaningful and
actionable.
Pulls and analyzes reports including but not limited to staff
productivity, staff collection rates, workqueues/workflow input and
output trending, department collections rates, patient estimate and
accuracy trends, call center abandonment rates, reconciliation
reporting, and patient satisfaction. Analyzes ambulatory practices
and makes recommendations for improvements. Analyzes call center
metrics and provides recommendations on process improvement
initiatives that are coordinated with the medical offices,
including assisting with analysis for Access Services Project
Managers. Participates in the development of a more centralized
approach for reporting and template analysis by problem solving
report issues driven by template build and making
recommendations.
Competencies:
Education: A minimum of a Bachelor degree required. Master's degree
preferred.
Knowledge: Work requires strong familiarity with healthcare care
business processes and terminology.
Skills: Requires keen analytical thinking and excellent
communication and change management skills. Must understand and use
an analytic driven process to develop recommendations that are both
meaningful and actionable. Work requires excellent interpersonal
and oral/written skills to effectively interact with all levels of
company personnel, vendors, and consultants. Work requires
intermediate-level personal computer and business solutions
software skills. Microsoft Office Suite, preferred. Ability to
balance multiple tasks simultaneously and quickly switch between
priorities/tasks. Ability to interact with all levels of staff and
adapt to a rapidly changing work environment.
Required Licensure Certification, etc.: None.
Work Experience: A minimum of 3 years relevant work experience with
a minimum of 3 years of health care, business or IT experience is
required.
Johns Hopkins Health System and its affiliates are an Equal
Opportunity / Affirmative Action employers. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity
and expression, age, national origin, mental or physical
disability, genetic information, veteran status, or any other
status protected by federal, state, or local law.
Johns Hopkins Health System and its affiliates are drug-free
workplace employers.
We are committed to providing a healthy and safe environment for
our patients, visitors and staff members. The Johns Hopkins
Hospital has a tobacco-free at work policy. Employees must refrain
from using any tobacco products during their work shifts -
including while at lunch or on breaks, and whether they are on or
off campus.
To apply, visit
https://jobs.hopkinsmedicine.org/job/business-intelligence-analyst-non-clinical-professional-johns-hopkins-health-syst-612027-c61d2/
jeid-259fe3938e2e0f45894e2448df8e7d36
Keywords: Johns Hopkins University, Baltimore , Business Intelligence Analyst, Professions , Baltimore, Maryland
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here to apply!
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