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ServiceNow Consultant

Company: Tantus Technologies, Inc.
Location: Fork
Posted on: November 11, 2019

Job Description:

Overview
**This role fulfills an open requirement for Tantus' prot--g-- firm, CSS.** Cyber Security Solutions (CSS), a Tantus Technologies protege company, is seeking a qualified candidate to serve as a ServiceNow (SNOW) Business Process Consultant in Baltimore, MD. The Financial Management Systems Group (FMSG) of CMS oversees the design, development, implementation and operation of various financial and accounting systems, including, but not limited to, the Oracle-based Healthcare Integrated General Ledger Accounting System (HIGLAS), arguably the largest Oracle Federal Financials implementation in the world. The SNOW Business Process Consultant provide development support for Service Now platform projects leveraging out of the box functionality and developing custom workflows or applications. Support is anticipated to be a combination of direct development, consulting with federal staff, and knowledge transfer on methods and best practices.
What You'll Do
In support of our client CSS has been contracted to provide support for FMSG's overall ServiceNow strategy to optimize existing work and improve access to information for better decision making such as:

  • Establishing a platform governance model
  • Standardizing terminology and taxonomy of organizational units, areas of responsibility, special projects, and other operational activities
  • Helping to define data access rules and approach across applications and constituencies
  • Developing reports and dashboards used to manage work
  • Providing weekly activity reports (as part of the larger, contract-wide report)
  • Providing documentation per project as defined by the project's PPA, such as a project plan and status reporting, as well as design, user and administrative guides.
    Must Haves
    The ideal candidate will be a subject matter expert in ServiceNow, have expert knowledge of the ITBM module, and have experience with the latest ServiceNow platform release (Madrid). Additionally, the candidate should:
    • Have experience as a Business Analyst and have experience with Requirements elicitation
    • Be proficient in Microsoft Office products; primarily Excel, Visio and PowerPoint
    • Be well-organized and self-directed individual; ability to balance and prioritize competing requirements
    • Have excellent verbal, written, and interpersonal skills
    • Have a minimum of 3 years of prior U.S residency
      Nice to Haves
      • ServiceNow Certification - Business Analyst
      • Federal Experience
      • Bachelor's Degree

        CSS is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, military status or any other classification protected by federal, state or local law.

Keywords: Tantus Technologies, Inc., Baltimore , ServiceNow Consultant, Professions , Fork, Maryland

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