BaltimoreRecruiter Since 2001
the smart solution for Baltimore jobs

Guest Advisor (Sales Associate)

Company: Petco
Location: Laurel
Posted on: December 5, 2019

Job Description:

Company: Petco - Location: United States, MD, Maryland, Laurel - Salary: negotiable / monthly - Job type: Full-Time - Posted: 3 days ago - Category: Sales If you're both an animal lover and a people person, a position in one of our stores might be a great fit. We're looking for people with a strong commitment to helping pets and their parents experience their very best lives together. When you join us, you'll be part of a great team, working together to achieve sales goals while doing work you truly lovePurpose StatementProvide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, in-store promotions, local community events and other areas of animal care and wellness. Promotes the guest experience journey and a culture that consistently delivers the Petco guest brand experience. Through the lens of our Petco Co-Values, the Guest Experience Leader will be the catalyst, champion, and role model for all relationship building touch points with Petco guests. Mentors all store partners in the delivery of GUEST+ engagements to support and drive guest experiences and create Petco Promoters. Ensures the health, welfare and proper care of all live animals. The Guest Advisor may be a 'key holder' and Leader on Duty (LOD) on a limited basis as needed.Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.Adheres to Veterinary Protocol for all sick animals.Acts as a personal shopper/information center for customers as they enter the store and be 100% focused on customer service.Provides quick and courteous service to all Petco guests and their pets, by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services.Maintains knowledge of pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.Maintains job related knowledge and express a passion about animal welfare and display integrity in the work area.Maintains familiarity of all new products and services in order to be able to engage with customers regarding new product and services features and benefits.Responds to inquiries politely and professionally regarding products, services and pricing via the forms guests of upcoming adoption events and explain our Think Adoption First philosophy.Maintains knowledge and expertise of all Partners in order to reference them as a resource as needed, to deliver an optimal the guest experience.Maintains familiarity with current store promotions and special services.Maintains currency of seasonal training activities, such as flea and tick periods, pet summer safety, holiday promotions, etc. when applicable.Provides quick and courteous service to all customers by utilizing GUEST+ engagementsEnsures Petco operational standards are maintained throughout the store.Ensures that the store is opened and / or closed as a 'key holder' in accordance with established policies and ************* required, assists with evaluating staffing levels on scheduled shifts to determine and ensure appropriate *********** required provides functional guidance to store partners, to include assignment delegation, instruction, and follow-through.On a limited basis may be required to advise the leadership team of any pertinent issues.Supervisory ResponsibilityAs need and while performing as a Leader on Duty will all partners. Provide guidance and training as needed. Provide input to performance evaluations for all partners as required. Work EnvironmentThe majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures..Qualifications:Education and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. Two years' experience in providing public information in the animal nutrition, care/wellness/treatment, and knowledge areas is required. Minimum of one year experience in a retail environment is highly preferred. A qualified applicant will be able to demonstrate proficiency in the areas of mathematics, basic accounting relationships, analysis and problem-solving skills. Excellence in communication and a proficiency in computer skills, and perform internet research is also required. Proficiency in the use of the Petco PetNet and have the ability to access product information using the POLARIS system is required. Successful completion of all 4 CAS certification is required. Petco trained in Nutrition is required. Must be PIJAC certified (California only). Have thorough understanding of all aspects of Pet Services. Knowledgeable of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.). Familiarity with the dog training class offerings and the store's dog training schedule. Familiarity with the store's photography and vaccination schedule. Previous Petco experience preferred.

Keywords: Petco, Baltimore , Guest Advisor (Sales Associate), Sales , Laurel, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Sales Advisor(Base Pay+Monthly Bonus;$51k 1st yr avg)
Description: OverviewDriveTime needs a Sales Specialist: br br DriveTime is the nation's largest used car retailer and finance company, focused on helping people find and finance used vehicles trust us, it's (more...)
Company: DriveTime Automotive Group, Inc.
Location: Glen Burnie
Posted on: 12/11/2019

Licensed Real Estate Listing Agent
Description: Job Description Are you looking for a new opportunity in the world of real estate If so, we are actively seeking Licensed Real Estate Listing Agents in our area. Listing Agents not only list and manage (more...)
Company: Berkshire Hathaway HomeServices Homesale Realty Ma
Location: Pikesville
Posted on: 12/11/2019

Entry Level-Sales
Description: We're More Than Insurance At Mutual of Omaha, we're not afraid to step outside the box and release the potential for ultimate success. We are a Fortune 500 company that allows you to carve your own professional (more...)
Company: Mutual of Omaha
Location: Odenton
Posted on: 12/11/2019


Sales Interviews This Week In Baltimore
Description: About the Job Do you want the opportunity to change your life while helping change the lives of others At American Income Life Insurance Company, that's exactly what we do.
Company: American Income Life
Location: Baltimore
Posted on: 12/11/2019

Real Estate Agent - Flexible Work Schedule
Description: Job Description br br A Real Estate Agent is an integral part of a real estate transaction. They represent their clients by getting to know their preferences, representing them during negotiations, (more...)
Company: Berkshire Hathaway HomeServices Fox & Roach, Realt
Location: Bala Cynwyd
Posted on: 12/11/2019

Licensed Real Estate Sales Agent
Description: Job Description br br The Licensed Real Estate Sales Agent is a position well-suited for a personable and customer service oriented individual. You'll be responsible for walking various clients through (more...)
Company: Berkshire Hathaway HomeServices Fox & Roach, Realt
Location: Newtown Square
Posted on: 12/11/2019

Real Estate Agent (Full Time Position)
Description: Job Description br br The Real Estate Agent is a key position in any Real Estate organization. By attracting, interacting with, and networking with both sellers and buyers, Real Estate Agents facilitate (more...)
Company: Berkshire Hathaway HomeServices Fox & Roach, Realt
Location: Haverford
Posted on: 12/11/2019

Named Account Executive - Sales
Description: Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America's Best Large Employers, is transforming the way we all do business. From smart office technology (more...)
Company: Konica Minolta
Location: White Marsh
Posted on: 12/11/2019

Remote B2B Sales Representative Baltimore MD
Description: A Career Built with You in Mind - We are currently seeking representatives for Ellicott City and Glen Burnie as well as Baltimore.In order to be the ideal candidate for this remote outside sales position, (more...)
Company: RevLocal
Location: Baltimore
Posted on: 12/11/2019

Real Estate Associate - Licensed Agents Only
Description: Are you tired of your dead end job and ready to build a career in real estate If so, you have to join Keller Williams Realty. KW is growing faster than any other real estate brokerage in the industry (more...)
Company: Keller Williams Realty
Location: Ellicott City
Posted on: 12/11/2019

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Baltimore RSS job feeds