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Client Services Representative

Company: Tidewater Property Management, Inc.
Location: Owings Mills
Posted on: May 7, 2021

Job Description:

Tidewater Property Management is offering an immediate employment opportunity for a detail-oriented, and organized Part Time Client Services Representative. The position is located in our home office in Owings Mills, MD. Candidate Requirements:

  • Strong written and verbal communication skills
  • Ability to work as part of a team while also being a self-starter
  • Ability to work in a fast-paced environment
  • Ability to take direction and constructive criticism
  • Excellent data entry skills
  • Shows initiative and needs minimal supervision
  • Proficiency in Microsoft Office applications (Word, Excel, Outlook)
  • Exceptional time management, prioritization and organizational skills
  • Must be able to multi-task efficiently and effectively
  • Positive attitude
  • Customer service-oriented
  • Ability to adapt to different personalities
  • Ability to learn new software Tasks Include but are not limited to:
    • Supports and assists incoming client/vendor/internal calls, etc. on a day to day basis
    • Effectively and efficiently addresses concerns from homeowners
    • Answers telephone, screens calls, transfers callers to voice mail or takes messages to facilitate communications and contacts. Logs all calls into the system
    • Maintains knowledge of key clients and contacts
    • Interacts on a daily basis with homeowners, other residents, vendors, etc. that come into the office
    • Maintains files, reports and related communications (hard copy and/or electronic)
    • Researches and provides informational materials for returned mail and logs each item in the system on a daily basis
    • Assists with the daily mail including opening, date stamping and sorting into the appropriate mailbox
    • Runs appropriate postage for mail daily
    • Distributes faxes to the appropriate mailbox daily
    • Accept and handle client payments that come into the office and provide receipt of payment
    • Sets up and arranges meetings, facilities and accommodations as required
    • Writes professional e-mails as required
    • Proofreads and edits materials to ensure high-quality communications
    • All other duties as assigned Compensation will be between $15 and $14 per hour and will commensurate with experience. Excellent benefits available as well. Please provide your salary requests/requirements in your response to this posting. Please include a cover letter, resume, and list of references with your response.

Keywords: Tidewater Property Management, Inc., Baltimore , Client Services Representative, Sales , Owings Mills, Maryland

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