Import Operations Agent
Company: Priority Worldwide
Location: Hanover
Posted on: January 27, 2023
Job Description:
Description: Come Join Our Team and Make a Difference!Priority
Worldwide is a growing world leader in freight forwarding, operates
a fast paced, eco-friendly and 24/7 cutting edge business with
company owned offices in over 13 countries.Priority Worldwide puts
sustainability as a core component of our company and a focus of
our mission statement. The world is in the middle of an
environmental crisis that can be mitigated by grassroots efforts of
individuals and businesses setting an example for local and
national governments.We are seeking an experienced Import
Operations Agent to join our team. Attention to details, ability to
multitask, prioritize and willingness to learn are essential
qualities. Candidate must be accommodating to different cultures
and willing to work with people that may possess few
English-speaking skills.The Import Operations Agent will play a
pivotal role in the daily operation of Priority's import
department, including processing import shipments as well as
customs entries. The candidate must possess proven experience in
freight forwarding handling A-to-Z import files and a well-versed
knowledge of customs regulations, tariffs, and classifications. The
ideal candidate must also be willing to actively participate in
continuing education of themselves, employees, and customers.
General Expectations:
- Promote and ensure strong team environment
- Continual desire to learn & expand international knowledge
through trade magazines, programs, training, etc
- Ability to keep up with fast paced changes in the international
logistics environment
- Ability to carefully nurture both knowledgeable and beginner
international shippers by effectively expressing the employee and
Priority Worldwide' s knowledge base
- Strong computer skills which includes ability to type 35+ words
per minute and efficient use of windows, MS Office, MAC OSX, Adobe,
Cargowise One, etc
- Attend and participate in weekly dept meetingsImport Agent
Primary job responsibilities:
- Contribute to the daily processing of Customs entries
- Monitor/handle import shipments from start to finish with
adherence to quality standards (A to Z processing)
- Ensure that shipments are setup in a timely fashion; pickup
requests are sent overseas as soon as clients request service
- Ensure that all shipments have daily internal and client
visible notes updates from time service is requested and file
opened to POD
- Ensure agents are providing quotes prior to service initiation.
For Priority Worldwide' s routed shipments, ensure ops is
requesting net-net and providing profit shares and that they are in
line with any applicable customer quote
- Ensure carnets, licenses, etc. are properly maintained, tracked
and returned to clients
- Technical assistance for account executives as needed
- Strong customer service skills
- Ensure vendor compliance with Priority Worldwide service
standards
- Maintaining vendor relationships
- Servicing vendor requests
- Ensure Priority Worldwide' s compliance with the relevant
regulatory agencies
- Develop beneficial working relationships with the agencies
- Assist Director of Compliance as needed for any issues related
to import compliance (Customs, Bonded Warehouse, CTPAT, etc.)
- Direct quote preparation as needed
- Strong customer service skills which will help retain and
develop new customers
- Provide and ensure constant compliance with Priority Worldwide'
s mission to ensure The Ultimate Customer Experience
- Document assistanceAs an Import Agent your Daily
Responsibilities include complete management of the import supply
chain process for Priority Worldwide's freight forwarding
clientele. Priority Worldwide is an equal opportunity employer. We
celebrate diversity and are committed to creating an inclusive
environment for all employees. All qualified applicants will
receive consideration for employment without regard to race, color,
sex, sexual orientation, gender identity, religion, national
origin, disability, veteran status, age, marital status, pregnancy,
genetic information, or other legally protected status. Persons
with disabilities who anticipate needing accommodations for any
part of the application process may contact, in confidence,
jobs@priorityworldwide.com.PM22Requirements:
- Minimum 1year of industry experience with imports in a freight
forwarding environment
- University degree or certificate in International Relations,
Logistics, Trade or Business preferred
- CargoWise experience is a strong assetPI200787819
Keywords: Priority Worldwide, Baltimore , Import Operations Agent, Sales , Hanover, Maryland
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