Import Operations Agent
Company: Priority Worldwide
Location: Hanover
Posted on: January 27, 2023
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Job Description:
Description: Come Join Our Team and Make a Difference!Priority
Worldwide is a growing world leader in freight forwarding, operates
a fast paced, eco-friendly and 24/7 cutting edge business with
company owned offices in over 13 countries.Priority Worldwide puts
sustainability as a core component of our company and a focus of
our mission statement. The world is in the middle of an
environmental crisis that can be mitigated by grassroots efforts of
individuals and businesses setting an example for local and
national governments.We are seeking an experienced Import
Operations Agent to join our team. Attention to details, ability to
multitask, prioritize and willingness to learn are essential
qualities. Candidate must be accommodating to different cultures
and willing to work with people that may possess few
English-speaking skills.The Import Operations Agent will play a
pivotal role in the daily operation of Priority's import
department, including processing import shipments as well as
customs entries. The candidate must possess proven experience in
freight forwarding handling A-to-Z import files and a well-versed
knowledge of customs regulations, tariffs, and classifications. The
ideal candidate must also be willing to actively participate in
continuing education of themselves, employees, and customers.
General Expectations:Promote and ensure strong team
environmentContinual desire to learn & expand international
knowledge through trade magazines, programs, training, etcAbility
to keep up with fast paced changes in the international logistics
environmentAbility to carefully nurture both knowledgeable and
beginner international shippers by effectively expressing the
employee and Priority Worldwide' s knowledge baseStrong computer
skills which includes ability to type 35+ words per minute and
efficient use of windows, MS Office, MAC OSX, Adobe, Cargowise One,
etcAttend and participate in weekly dept meetingsImport Agent
Primary job responsibilities:Contribute to the daily processing of
Customs entriesMonitor/handle import shipments from start to finish
with adherence to quality standards (A to Z processing)Ensure that
shipments are setup in a timely fashion; pickup requests are sent
overseas as soon as clients request serviceEnsure that all
shipments have daily internal and client visible notes updates from
time service is requested and file opened to PODEnsure agents are
providing quotes prior to service initiation. For Priority
Worldwide' s routed shipments, ensure ops is requesting net-net and
providing profit shares and that they are in line with any
applicable customer quoteEnsure carnets, licenses, etc. are
properly maintained, tracked and returned to clientsTechnical
assistance for account executives as neededStrong customer service
skillsEnsure vendor compliance with Priority Worldwide service
standardsMaintaining vendor relationshipsServicing vendor
requestsEnsure Priority Worldwide' s compliance with the relevant
regulatory agenciesDevelop beneficial working relationships with
the agenciesAssist Director of Compliance as needed for any issues
related to import compliance (Customs, Bonded Warehouse, CTPAT,
etc.)Direct quote preparation as neededStrong customer service
skills which will help retain and develop new customersProvide and
ensure constant compliance with Priority Worldwide' s mission to
ensure The Ultimate Customer ExperienceDocument assistanceAs an
Import Agent your Daily Responsibilities include complete
management of the import supply chain process for Priority
Worldwide's freight forwarding clientele. Priority Worldwide is an
equal opportunity employer. We celebrate diversity and are
committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment
without regard to race, color, sex, sexual orientation, gender
identity, religion, national origin, disability, veteran status,
age, marital status, pregnancy, genetic information, or other
legally protected status. Persons with disabilities who anticipate
needing accommodations for any part of the application process may
contact, in confidence,
jobs@priorityworldwide.com.PM22Requirements:Minimum 1year of
industry experience with imports in a freight forwarding
environmentUniversity degree or certificate in International
Relations, Logistics, Trade or Business preferredCargoWise
experience is a strong assetPI200788149
Keywords: Priority Worldwide, Baltimore , Import Operations Agent, Sales , Hanover, Maryland
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